My Xbox wont connect to my router

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good afternoon

try changing your xbox's IPV4 and IPV6 settings.

Power on your Xbox and press the Xbox button on your controller to open the guide.

Go to "Profile & system" and then select "Settings".

From the Settings menu, select "Network".

Under the Network menu, select "Network settings".

Select "Advanced settings".

Under the Advanced settings, select "IP settings".

From here, you can toggle between IPV4 and IPV6 settings by selecting the respective option and changing the settings as per your requirements.

Hello It says hardware problem 1/5...what are the other 4 problems??? Have you tried disconnecting console, router and modem? Then try replugging everything then see if you are able to connect now??

Its a brand new router only taken out off the box today. in response to vibroplex its not that i can't connect to xbox live its that my xbox wont connect to my router.

Same thing is happening to me. My xbox wont even give me a list of available network connections and says my routers security ssid wont work. Which isnt the case bc every other device connects fine

My xbox is connected to my router, and it says its connected to interent but wont show store, pins and wont let mea cces any online features at all. So basically its not online!? It was fine less than a hour ago