My Xbox won't boot up!

Discus and support My Xbox won't boot up! in XBoX on Consoles to solve the problem; Hi guys... Since two days ago my xbox won't boot up anymore. When I press the On/Off button on the xbox it makes the sound and the button lights up.... Discussion in 'XBoX on Consoles' started by HeLLvetica Toro, Oct 16, 2016.

  1. My Xbox won't boot up!


    Hi guys...

    Since two days ago my xbox won't boot up anymore. When I press the On/Off button on the xbox it makes the sound and the button lights up. But that's about all...

    I can still get my CD out and put another one inside but the diskdrive doesn't start up...

    There can't be a problem with the power brick because I already tried another one and that's the only troubleshoot I could find on the support website...

    Does anyone of you have a solution for me?

    :)
     
    HeLLvetica Toro, Oct 16, 2016
    #1
  2. trickinit
    trickinit Guest
    Xbox won't boot up

    I'll try to be as detailed as possible. I've gone through all the basic troubleshooting steps and haven't had any luck. Hopefully someone here will have some advice.

    I have an original Xbox One that stopped working all of a sudden. When I turn it on my TV gives me a "No Signal" message. I initially thought the HDMI cable, or even the port on the Xbox had gone bad. I tried different cables and different TVs. I eventually
    discovered that if I just left the Xbox on, after about three minutes the "No Signal" message would go away and the screen would just be black. After five minutes of black screen it finally goes to the green
    Xbox screen
    and shows the loading animation. I've tried leaving it on that screen for over an hour, but it doesn't get past it.

    I've gone through the troubleshooting flows on the Xbox Support page. I've tried factory resetting it with a flash drive. The steps say to hold the Bind and Eject Disc button while powering the console on, and that the Xbox should make two beeping sounds
    and then go to the reset screen. I can only get it to beep once, and the boot process continues like I described above, eventually reaching the green screen.

    This doesn't seem like the typical black screen of death that I've read about. My understanding is that typically comes after the green screen. It seems more like my issue is that the Xbox is taking too long to boot up. I'm not exaggerating when I say it
    takes about 8 minutes to reach the green screen. It's almost like it's not registering my input while I hold the buttons down to try and reset it.

    Am I doing something wrong? I'd really like to get this fixed without having to send it in for repairs.
     
    trickinit, Oct 16, 2016
    #2
  3. ZestyTS724
    ZestyTS724 Guest
    Xbox One Won't Boot Up

    While updating my Xbox One, it started taking a while and told me that it ran into a problem, so I restarted it. It took a while, like an hour until the Xbox green loading screen even came up, and when it did it stayed on that screen for a few hours before
    telling me it couldn't boot. I went ahead and followed the steps for the system updates solution but that didn't help at all. I tried resetting to factory
    defaults, but that doesn't help. I called support and they told me it would be 150 dollars to fix, but at that point it would be silly to not just buy a new one, but it just feels wrong putting money into a system that barely lasted me two years (it's two
    months outside of warranty). I have fixed Xbox 360's myself back when Red Ring's where no longer covered, I've also fixed PS2's and PS3's. So I'm more than okay with cracking this device open to fix it myself if it's a hardware issue. So, what are my options
    to fix this system?

    Edit: Forgot to mention the error and the OS Version:

    System Error: E102 10020C02 8007045D

    OS Version: 14393.1065.amd64fre.rs1_xbox_rel_1608.160927-1900
     
    ZestyTS724, Oct 16, 2016
    #3
  4. My Xbox won't boot up!

    Mines is doing the same thing. I can talk to Cortana, but nothing loads. I've tried signing in on another account and the same thing happens. If you find someone who has a solution, please let me know!
     
    Soluna-36D1AF32-60A3-40F0-ADB2-BAB5C7A0D989, Oct 16, 2016
    #4
  5. I got done with support and had to reset my xbox to factory settings and it helped. I did the option where my games and data saved. my xbox one rebooted and it worked instantly after the reset.
     
    Soluna-36D1AF32-60A3-40F0-ADB2-BAB5C7A0D989, Oct 16, 2016
    #5
  6. CarstenE
    CarstenE Guest
    Hey HeLLvetica Toro,

    So the Console has power, lights up but you just got a blackscreen? Can you see the greenstartup Information before it turns black or anything else?

    If not you could try a different HDMI Cable and to use a different HDMI port of your TV to see if you get any Display output, even if only for a short time.

    Please post back your outcome.

    -lg 2Bad4You
     
    CarstenE, Oct 31, 2018
    #6
  7. CarstenE Win User

    My Xbox won't boot up!

    Hey HeLLvetica Toro,

    So the Console has power, lights up but you just got a blackscreen? Can you see the greenstartup Information before it turns black or anything else?

    If not you could try a different HDMI Cable and to use a different HDMI port of your TV to see if you get any Display output, even if only for a short time.

    Please post back your outcome.

    -lg 2Bad4You
  8. Soluna-36D1AF32-60A3 Win User

    My Xbox won't boot up!

    I got done with support and had to reset my xbox to factory settings and it helped. I did the option where my games and data saved. my xbox one rebooted and it worked instantly after the reset.
  9. Soluna-36D1AF32-60A3 Win User

    My Xbox won't boot up!

    Mines is doing the same thing. I can talk to Cortana, but nothing loads. I've tried signing in on another account and the same thing happens. If you find someone who has a solution, please let me know!
  10. Tempus Glacia Win User

    Xbox won't boot up

    I did this already, four separate times now, and it still does exactly the same thing.

    It comes on, brings up the green Xbox screen which idles for several long minutes, and then goes directly to a black screen and continues to do nothing.
  11. {Parity} Win User

    Xbox won't boot up

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
Thema:

My Xbox won't boot up!

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