my xbox will not load a game. I have tried all the suggestions.

See the questions already given by the Ambassadors above.

Try the following solutions if none of your discs will play, or if you insert a disc and your console doesn't recognize it. If your Xbox Home screen tells you to insert a disc when a disc is already inserted,
that means it doesn't recognize your disc. In these scenarios, there are two possible issues:

• The settings for instant-on power mode can render a small number of consoles unable to read discs.
• The console's disc drive needs servicing.

Solution 1: If you use instant-on power mode, change power modes and power cycle the console

1. Press the Xbox button to open the guide.
2. Select System > Settings > Power & startup > Power mode & startup.
3. Select Power mode, and then select Energy-saving.
4. Perform a "hard power cycle" by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xboxbutton on the console again to restart it.
5. Try your disc again. Wait a few seconds to see if the console recognizes it. If the console can now read the disc, you can revert to instant-on power mode.

Follow the above steps if the problem happens again.

Solution 2: Request a repair

If the previous solution didn't fix the issue, your console will need a repair. Go to Device service and repair to submit
a service request. For more information, see Getting your Xbox console or accessory serviced.

hi,

do you have the problem only with this game?

can you install digital games?

which xbox one do you have?

the first generation xbox one have disk drive problems.

do you try a power cycle?

https://support.xbox.com/xbox-one/console/power-cycle-console

try to clear the disk drive cache:

Settings->Disk and Blu-ray>Persistent Storage>Clear it 3 times

and when this didn't work, try a factory reset with the option to keep your data:

https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

but you need your login information

My xbox just continues to say reinsert disc. Might be diry, unable to load. The discs are brand new and not one of them work anymore.

looks like you may have tried multiple discs, your drive might be bad.

you might want to contact xbox about possible service.

https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power
cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.