My Xbox Turning Off By Itself...??!!

PrintedAphid470 · Dec 22, 2016

Hey, its my first time having an xbox and i first started using it today. So my problem is that im not sure why it is turning off by itself while updating. And it sucks i have to update to able to play games. I just wanted to know why it would turn off by
itself all the time. Ive restarted, turned off amd retried but still the same results. Please i need info if my xbox is broken or not and anyway my console is from EB games and is new not preowned. Thank you.

:)

Mister Getafix · Dec 22, 2016

My Xbox is turning off by itself

I tried all the solutions but none of them work. What should I do?
Click to expand...

Heya!

To be sure, is the console plugged into a power strip by chance?

Do you see the same issues with a new power cable or on another outlet?

Post back and let us know!

mishjudged · Dec 22, 2016

My Xbox is turning off by itself

My Xbox one has been turning off by itself and I need some solutions to fix this problem do you have anything in mind?

XemnessLive · Dec 23, 2016

I'm really really sorry to hear that, PrintedAphid

But fear not, for there is a solution! First of all, that's so basic and normal. It usually happens to me quite often, but there's a reason; your Xbox console is telling you something. Therefore, if you're a newbie or kind of new to this system. Start off
by checking the regular mistakes that are common with beginners and so on:

1- Check the Xbox 360/One's Adapter sometimes the charger, plug or the wire itself is not adjusted or pressed in tightly.

2- Are you AFK (Away From Keyboard) sometimes being away from keyboard, as in unstable from touching any of the console devices for an amount time, can automatically shut down your console.

3- Settings have you checked your settings maybe? Screen saver, or duration time before the Xbox automatically shuts down?

And very lastly, you can set Download to Automatic. So that the games and updates are automatically downloaded and installed without needing to wait any longer!

jdm l xx2L8xx · Oct 31, 2018

I'm really really sorry to hear that, PrintedAphid

But fear not, for there is a solution! First of all, that's so basic and normal. It usually happens to me quite often, but there's a reason; your Xbox console is telling you something. Therefore, if you're a newbie or kind of new to this system. Start off
by checking the regular mistakes that are common with beginners and so on:

1- Check the Xbox 360/One's Adapter sometimes the charger, plug or the wire itself is not adjusted or pressed in tightly.

2- Are you AFK (Away From Keyboard) sometimes being away from keyboard, as in unstable from touching any of the console devices for an amount time, can automatically shut down your console.

3- Settings have you checked your settings maybe? Screen saver, or duration time before the Xbox automatically shuts down?

And very lastly, you can set Download to Automatic. So that the games and updates are automatically downloaded and installed without needing to wait any longer!
Click to expand...

right now i have the same issue. It turned off while using 2 times in 5 minutes. I rebooted the console, and it boots to "my games & apps"? when i press homebutton, nothing happens. i tried a reboot again, same thing. I reset my console entirely (changed
from old x1 to new x1 s a week ago, so no big fuss) and now it works. For 5 minutes. After just using plex for a couple of minutes, can't switch to homescreen AGAIN and am now stuck with guide menu. reboot wont help. Can't even send an error report due to
missing button to do that. Your solutions didn't help either.

mishjudged

I tried all the solutions but none of them work. What should I do?

BusGod

It may well be. Or it could b a contributing factor of potentially damaging it.

Tobem

Ok thank you!

So you think thats the problem with my xbox turn itself of?

jdm l xx2L8xx

I'm really really sorry to hear that, PrintedAphid

But fear not, for there is a solution! First of all, that's so basic and normal. It usually happens to me quite often, but there's a reason; your Xbox console is telling you something. Therefore, if you're a newbie or kind of new to this system. Start off
by checking the regular mistakes that are common with beginners and so on:

1- Check the Xbox 360/One's Adapter sometimes the charger, plug or the wire itself is not adjusted or pressed in tightly.

2- Are you AFK (Away From Keyboard) sometimes being away from keyboard, as in unstable from touching any of the console devices for an amount time, can automatically shut down your console.

3- Settings have you checked your settings maybe? Screen saver, or duration time before the Xbox automatically shuts down?

And very lastly, you can set Download to Automatic. So that the games and updates are automatically downloaded and installed without needing to wait any longer!

right now i have the same issue. It turned off while using 2 times in 5 minutes. I rebooted the console, and it boots to "my games & apps"? when i press homebutton, nothing happens. i tried a reboot again, same thing. I reset my console entirely (changed
from old x1 to new x1 s a week ago, so no big fuss) and now it works. For 5 minutes. After just using plex for a couple of minutes, can't switch to homescreen AGAIN and am now stuck with guide menu. reboot wont help. Can't even send an error report due to
missing button to do that. Your solutions didn't help either.

Internet Expert

If it's an overheating problem, then you'll need to give your Xbox adequate "breathing room" so it'll properly circulate airflow.

It's also recommended to plug your Xbox directly into the wall outlet rather than a surge protector or power strip. The Xbox's power supply has its own surge protection built-in, and plugging it into another surge protector can cause electrical
hiccups that could cause the Xbox to behave erratically.

My Xbox Turning Off By Itself...??!!