My Xbox turn itself off!

Discus and support My Xbox turn itself off! in XBoX on Consoles to solve the problem; Hello all, I bought a Xbox one from the US and i live in Europe. i bought a Transformer for the voltage and started it, i didn't had any Xbox one... Discussion in 'XBoX on Consoles' started by Tobem, Jan 24, 2014.

  1. Tobem
    Tobem Guest

    My Xbox turn itself off!


    Hello all,

    I bought a Xbox one from the US and i live in Europe. i bought a Transformer for the voltage and started it, i didn't had any Xbox one games so i decided to buy the digital version of Call of Duty: Ghosts. I started the game, and after the Campaign loading
    screen my console turned itself off.

    I looked at the web and found out that you can do a real shutdown on your Xbox by holding down the powerbutton for some seconds and also remove the powercord for minute, none of this worked. I even reinstalled the game and had the console off for a whole
    day without any cords connected to it. Today morning i tried one more time but no, it just didn't want to work..

    So my questions are:

    • Did i do anything wrong? Have any of you people had this problem and resolved by doing something different?
    • Has the Transformer something to do with it not working right?
    • Or is it wrong with my console?
    Thanks

    :)
     
    Tobem, Jan 24, 2014
    #1
  2. HassanB
    HassanB Guest
    Xbox turns itself off!!!

    People have had these problems before and if you've followed the steps above and kept the XBOX in a well ventilated area and taken a vacuum cleaner and cleaned out the ducts of the XBOX 360 and your still getting this problem then you'll need to send your
    console in for a repair.

    There's no simple way to fix this unfortunately.

    You can setup a repair here. I'm assuming your console is not under warranty anymore and it would cost you $99 USD to send it in for repair.
     
    HassanB, Jan 24, 2014
    #2
  3. Xbox turns itself off!!!

    Has no one else had this problem???
     
    Neeshan-727D5504-934F-4EA1-8B9D-E2C440D6AA4E, Jan 24, 2014
    #3
  4. BusGod
    BusGod Guest

    My Xbox turn itself off!

    Hi Tobem

    I would double check that your transformer has enough wattage to run the Xbox One. That would definitely cause it to shut off. In addition the "power cycling technique you mentioned is found here:

    support.xbox.com/.../power-cycle-console
    .

    Also take a look at the lights on the power supply and see how they are acting: support.xbox.com/.../power-supply-indicator

    You may need to contact support, however, I am not sure what is going to be the outcome of using a US console in another territory.
     
    BusGod, Jan 24, 2014
    #4
  5. Tobem
    Tobem Guest
    I have already done the options mentioned above, none of them worked.

    My transformer runs my xbox completely fine, but how can i see the wattage? Isn't just the voltage that counts?
     
    Tobem, Jan 24, 2014
    #5
  6. BusGod
    BusGod Guest
    Toben,

    No. Voltage is not all that counts. I love these conversations, as I am an Electrical Engineer My Xbox turn itself off! :D

    To keep it very simple. There is a relationship between Voltage, Amperage, and Power (Watts). Think of Voltage as pressure it pushes the Amperage (Current); the amount the device needs and utilized is Wattage.

    The Xbox One draws more amperage than the Xbox 360. Bottom line, you must use a transformer that can supply enough current and hence wattage.
     
    BusGod, Jan 24, 2014
    #6
  7. BusGod
    BusGod Guest
    Also Tobem, when selecting your power supply you will need to have data, I don't have the data on the requirements, heck it should be listed on the PSU, but I am waaaaaay to lazy to dig mine out of the back of my cabinet.

    So here is an article that shows their power demand. Also last thing" when selecting a power supply get the highest current and wattage you can find, the device only draws what it needs. Don't get the minimum, always go higher, never lower. The only thing
    that must be the same is the voltage.

    www.extremetech.com/.../173127-ps4-xbox-one-power-consumption-analysis-points-to-sony-advantage-and-future-efficiency-gains
     
    BusGod, Jan 24, 2014
    #7
  8. Tobem
    Tobem Guest

    My Xbox turn itself off!

    Ok thank you! My Xbox turn itself off! :D So you think thats the problem with my xbox turn itself of?
     
    Tobem, Jan 24, 2014
    #8
  9. BusGod
    BusGod Guest
    It may well be. Or it could b a contributing factor of potentially damaging it.
     
    BusGod, Jan 24, 2014
    #9
  10. Tobem
    Tobem Guest
    Oh! well, i havent noticed something strange yet besides it shutdowns when loading a game. But i better be on the safe side My Xbox turn itself off! :)
     
    Tobem, Jan 24, 2014
    #10
  11. Tobem
    Tobem Guest
    It says 500W on my transformer.
     
    Tobem, Oct 31, 2018
    #11
  12. mishjudged Win User

    My Xbox is turning off by itself

    I tried all the solutions but none of them work. What should I do?
  13. BusGod Win User

    My Xbox turn itself off!

    It may well be. Or it could b a contributing factor of potentially damaging it.
  14. Tobem Win User

    My Xbox turn itself off!

    Ok thank you! :D So you think thats the problem with my xbox turn itself of?
  15. jdm l xx2L8xx Win User

    My Xbox Turning Off By Itself...??!!

    I'm really really sorry to hear that, PrintedAphid :(

    But fear not, for there is a solution! First of all, that's so basic and normal. It usually happens to me quite often, but there's a reason; your Xbox console is telling you something. Therefore, if you're a newbie or kind of new to this system. Start off
    by checking the regular mistakes that are common with beginners and so on:

    1- Check the Xbox 360/One's Adapter sometimes the charger, plug or the wire itself is not adjusted or pressed in tightly.

    2- Are you AFK (Away From Keyboard) sometimes being away from keyboard, as in unstable from touching any of the console devices for an amount time, can automatically shut down your console.

    3- Settings have you checked your settings maybe? Screen saver, or duration time before the Xbox automatically shuts down?

    And very lastly, you can set Download to Automatic. So that the games and updates are automatically downloaded and installed without needing to wait any longer!
    right now i have the same issue. It turned off while using 2 times in 5 minutes. I rebooted the console, and it boots to "my games & apps"? when i press homebutton, nothing happens. i tried a reboot again, same thing. I reset my console entirely (changed
    from old x1 to new x1 s a week ago, so no big fuss) and now it works. For 5 minutes. After just using plex for a couple of minutes, can't switch to homescreen AGAIN and am now stuck with guide menu. reboot wont help. Can't even send an error report due to
    missing button to do that. Your solutions didn't help either.
  16. Internet Expert Win User

    My Xbox turns on and off by itself

    If it's an overheating problem, then you'll need to give your Xbox adequate "breathing room" so it'll properly circulate airflow.

    It's also recommended to plug your Xbox directly into the wall outlet rather than a surge protector or power strip. The Xbox's power supply has its own surge protection built-in, and plugging it into another surge protector can cause electrical
    hiccups that could cause the Xbox to behave erratically.
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My Xbox turn itself off!

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