My xbox stopped connecting to my xbox 1 s.

Hello Kyle,

Have you tried to redo your phone hotspot connection?

Do other devices find this 5ghz connection?

Sadly neither of the solutions worked. I still can't connect to my 5 ghz hotspot.

Hi Kyle, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, try clearing your MAC address.

Press the Xbox button to open the guide.

Select Profile & system, then Settings.

In the General tab, select Network settings > Advanced settings > Alternate MAC address > Clear.

Restart your console. Press and hold the Xbox button in the center of your controller to open the Power Center.

Select Restart console and then select Restart.

(If the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

Sign in to your console.

Let me know if it works!

No my Xbox 1 is saying same thing as well as my s series

My Series S cant connect, load games, or anything. My wifes xbox one is having no problems whatsoever. We are in the SAME house and using the SAME internet connection.

Xbox One s. I have it on disc. It goes all the way to 9.99 percent then stops. No my Xbox is 1 tb. Redownloading it each time when it stops at 9.99. the disc is for the new Gen and old gen can be played on both