My Xbox starts then immediately turns off

jcrocker8 · Apr 30, 2019

I moved my xbox to another room and now it shuts off about 3 seconds after turning on. I don't have a power brick, I plug directly into the wall. What is going on?

:)

M3tal Daz3

Check this link for a possible solution: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

Airyrose666

get it looked at might need repair

XBF Ruben D

Hello jcrocker8!

Thank you for posting on Xbox Forums! I understand that this situation with your console shutting off can be frustrating but, I will be happy to assist. As previously stated by the Ambassador's you should check out the steps for an

Xbox One Unexpectedly Turning Off, I would try those steps and if they do not work I would then suggest contacting support.

If you need to
Contact Support, try these steps:

Try this:

Log into Support.Xbox.com
Scroll down, Click on Contact Us
Step 1: Click on Ask a Question
Step 2 : Select your Product
Step 3 : Select your Issue
- Select – Call me back

If you need any further assistance feel free to reply back letting us know. Again, thank you for posting on Xbox Forums!

{Parity}

Sounds like the console is going to need a repair. You can log into your account and go to devices and start the process there if you registered your console.

METHOD BLUNT

Hello.

It's normal my Xbox 360 does not turn off immediately, unplug your ethernet cable and Xbox 360 will turn off immediately

My Xbox starts then immediately turns off