my xbox shuts off while streaming, how can i fix this?

I have an Xbox One, every time I try to stream on Mixer with a cam and not with a cam the Xbox One spontaneously shuts down. When I do not use a cam it take longer for the shut down to happen. If I turn it back on immediately and try again it takes less
and less time til unwanted shutdown.



I have tried every fix from Power Cycles, to dusting and increased ventilation , to clearing all caches and persistent storage. I even tried it on a Different Xbox One with the same outcome.

If I had to guess, the Broadcast dashboard and mixer is causing a critical power/temp fault by overtaxing the system. I have stream evidence of spontaneous shutdown on Mixer Almighty_Dire

Just a thought but if you can, plug the console to one wall socket without the surge protector and everything else on a different wall socket.

Don't overload your wall outlet, extension cord, power strip, or other electrical receptacle. Confirm that these are rated to handle the total current drawn by your Xbox (as shown on the power supply), and by any other devices on the same AC circuit.

ive tried power cycling already and it is on a surge protector I will switch that up now. as for performance it works completely fine playing games, music or videos without hassle. it only shuts off while im streaming my games.

Hello AVOIDtheNOID94,

Thank you for posting on the Xbox forums. We understand that your console is turning off when you are streaming. We recommend changing your

console's power mode to energy saving. If this does not resolve the issue, you can try

power cycling your console by holding down the power button on the console for ten seconds. Also, we suggest ensuring that the console is plugged directly into the wall instead of a surge protector. Does the console shut down while you are only gaming?
Be sure to let us know the results!

oh and I use the recommended Logitech webcam from Xbox itself so I don't think its excluded to 3rd party cams.