My Xbox series x won’t show any wireless networks and this only happened after a power...

Hi, C! Thank you for reaching out.

I'm sorry you are experiencing issues with your console.

• If you haven't already, would you mind giving this a try?

- Go to Settings > General > Power options.

- Select "Shutdown (energy-saving)".

- Press and hold your console's power button until it shuts down.

- Remove everything from your console's ports, with the exemption of the HDMI and power cords.

- Unplug the console's power cord for 5 minutes.

- Connect your console's power cord directly to one of the wall outlets.

- Turn your console on and check if the issues persist.

Should this not work, could you check if your console can connect to the network by manually entering its SSID or using a network cable?

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Thank you! I'll be looking forward to your reply.

Best regards,

- AJ

Like only with my wireless pair it would happen on my one x it’s doing it allot on my series x

Yes. And it downloaded but only the COD for series x. Only one game shows in my games. The red mask season 4. And it won’t load. Takes me to store and then says I own it.

I have the same exact problem (Series X) it’s been happening randomly over the past month. No issues at all with any other devise on my network, but when I turn my Xbox off (set to sleep mode) upon turning back on it can’t find any wireless networks, if I type in my network it can’t find it. You have to coax it to go back and connect to a network.

Hi Amelia_364,

Welcome to Microsoft Xbox Community Forum. I'm sorry to hear that you're experiencing issues with your Xbox Series X randomly disconnecting from the network. I understand how frustrating this can be. This is not a known issue, and it is likely related to your network settings or router configuration but if deemed that this is already a hardware issue with the console, this can be covered by warranty.

Firstly, I would like to know if you're using a wired or wireless connection to connect your Xbox Series X to the network. If you're using a wireless connection, please try connecting your Xbox Series X to the network using a wired connection to see if the issue persists. This will help us determine if the issue is related to your wireless network.



If the issue persists, please try the following steps:

1. Power cycle your Xbox Series X by holding down the power button on the console for 10 seconds until it turns off. Then unplug the power cable from the console and wait for 30 seconds before plugging it back in and turning on the console.

2. Reset your network settings on your Xbox Series X by going to Settings > General > Network settings > Advanced settings > Alternate MAC address > Clear > Restart.

3. Check your network connection on your Xbox Series X by going to Settings > Network settings > Test network connection. If you see any errors or warnings, try to resolve them by following the suggested solutions.

4. If none of the above steps help, try to update your Xbox Series X's firmware by going to Settings > System > Updates & downloads > Console update available. Follow the instructions on the screen and wait for the update to complete. Then, restart your Xbox Series X and see if the network issue is resolved.



If issue persists, please check this page and follow the steps provided to troubleshoot the issue further: Troubleshoot your network connection speed | Xbox Support



I hope this helps you resolve the issue with your Xbox Series X. Let me know if you have any further questions or concerns.

Kind regards,

Marrion