My Xbox Series X will not connect to my phone hotspot

I have Xbox series x and I'm using a mobile hotspot and it only happens when I connect it to this hotspot. I've tried resetting my game and my phone

Hello UnloosedSkink48,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're having trouble connecting your Xbox Series X to your Google Pixel 6 hotspot. Here are some troubleshooting steps you can try:



1. Restart your Xbox Series X and your Google Pixel 6.



2. Make sure that your Google Pixel 6 hotspot is turned on and that it is discoverable by other devices.



3. Check that your Xbox Series X is within range of your Google Pixel 6 hotspot.



4. Try forgetting the network on your Xbox Series X and then reconnecting to it.



5. Check that your Google Pixel 6 hotspot is set to allow other devices to connect to it.



6. Try changing the security settings on your Google Pixel 6 hotspot to WPA or WEP and see if that helps.



7. If none of the above steps work, try contacting Xbox support for further assistance.



If you continue to experience issues, please let me know and I can assist you further.

YanYannn
Microsoft Community Moderator

Hi,

I had problems with my mobile hotspot too until I switched it from 5g to 4g.

Works fine now.

Hi, Rodrigo and thank you. Firstly, these games are not only not on the list but when I try them on Xbox series X it says this game cannot be played on this device. In looking further most of it has to do with licensing issues. Secondly, I’m sorry for any confusion, but I use my phone as a mobile hotspot, meaning that I can connect to the Internet by selecting my iPhone for the Internet connection when using other devices they connect to the Internet by using my 5G device. The iPhone is actually how other devices access the Internet.

Maybe this will help to clarify what I’m trying to do. From Google.““can I use my iPhone as a mobile hotspot for other devices? Answer: You can use Personal Hotspot to share a cellular internet connection from your iPhone to other devices. Personal Hotspot is useful when the other devices don't have internet access from a Wi-Fi network.”

I do not use an ISP all of my devices. Use my phone as a mobile hotspot. When I use the iPhone with the Xbox series X my iPhone shows up on the network connections list. There is no such list when I go to set up my network connection with the Xbox 360..

“

I hope this helps to clarify and look forward to hearing from you soon.

Thank you Again

Hi guys,

Just letting you know that the issue seems to be resolved on my Xbox Series X. (Haven't tried the Xbox One X yet). The Microsoft support resource asked me to connect my console to my phone's hotspot and try a backwards compatible disc. It worked - I didn't get that error message, and allowed me to play a game that I had previously installed, and install a new game that I hadn't previously installed. I then switched back to my normal internet connection and it still worked. No idea if pairing to the phone hotspot fixed it, or if Microsoft rectified a service fault but either way it might be worth checking on your side also.

Good luck!

Dave

Awesome! This worked for my One X. Thank you.