My Xbox series x turns off or crashes to dashboard when playing online games

Hi Suliman E, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I am very sorry to hear that you are having this problem, with the intention of helping you I am going to suggest taking some steps:

The first thing is that if you have an external drive connected to your console, you should disconnect it and try again with the games that are installed on the console (on your internal hard drive) and check if the problem persists. If the problem persists, we must do something else.

The next step to take is to reset the console keeping your games and applications, you must take into account that in this process no data will be deleted from your account/console but rather it will fix/restore any corrupt files that are in the system preventing its proper functioning.

1. Press the Xbox button on your controller to open the guide.
2. Select Profile & system > Settings > System > Console information > Reset console.
3. Select Reset and keep my games and apps. This will reset the operating system and remove all potentially corrupted data without deleting your games or apps.

If none of this works, it is possible that your console has a hardware problem, so it is necessary to verify if you still have a warranty and if you have an active warranty, you can request a free repair.

https://account.microsoft.com/devices

Guide information: https://answers.microsoft.com/en-us...mpletely/2f7dbb3b-e2a2-4dbb-a25b-e65668443448

Thank you for understanding, and I wish you good luck.

Best regards,
Daniel.

Hi is it can you tell me when a crash bug fix for xbox series x i coming out my xbox series x keeps freezing the game and crashes playing for 2 min then it turns off best regards theis

Atm its an ongoing issuse, i find it happening most with AC:Val and COD:CW. It happens also with Rouge Company and MK11Ultimate.

Hi, If you didn't know, the Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power. It can also hard crash, even when playing relatively low-powered games like Minecraft.

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.

Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite

Hello I have the same problem my series x crash in some games and turn off you found a solution?