My xbox series x shuts off with no warning when playing certain games

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

This can be a corrupted game file or the console is not well-ventilated. Make sure that your console have enough space on both sides, at the back and on the front. Make sure that there is nothing on top as well.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

mine too for 4 **** days i cant even get the shipping label to show so i can print it and send it for repair i cant call anyone im stuck with a useless xbox series x

anyone maybe has ahf the same problem?

Hello thanks for responding,

When the surround speakers are off i still get the noise through my headphones, The headphones i use are jbl quantum 400 . When i got my xbox series x i didnt get the noise but 3 months later after i got it it started making those noises. Also I did not power off my xbox i used to fully shut down it from settings

My friend who plays with an xbox series x doesnt shut down it and he doesnt get the double sound when he clicks on games but he still doesnt get the sound when he goes back from home. Also when you open home and then go on a game from home and click more options on a game (from where you quit a game) then it starts making the right noises but when you shut down the xbox and power it on again it starts doing it again.



Thanks

My xbox series x is crashing when playing Anny game is started op it freezes after 2 minutes and shuts down can you tell when there will be a fix update for this best regards theis

This happens to me with the Fallout 76 beta. Xbox shuts off and when

powered back on gives the thermal warning screen. My xbox one x is not a year old. It sits in the middle of a coffee table, there is nothing around, near or on top of it since the day i bought it.