My Xbox Series X is dead, what should i do?

Israel Mapurunga · Aug 19, 2023

Recently, i reseted my xbox because i was hearing a strange voice (probably acessibility setting that i acidentally turned on) on Forza Horizon 5, but when i came back, the Series X was turned off, when i tried to turn it back again, it simply wouldn't work. The Xbox logo would shine and do that noise, but the HDMI didin't worked, the controllers just wouldn't connect and the fan didint spun at all.

I already tried to change the power cable to another one, changed the HDMI cable too, but still no response. the only things that were still working properly was the cd injecting and reading and the Xbox button.

I can say that the only thing that is faulty on my Xbox Series X is the lack of cleaning, i didin't opened to clean him at all since the day i bought it, and it looks kinda dusty when i look at the insides. Would the problem be the dust in? If someone could help me on what to do i would be grateful

:)

EzequielNeves19

Hello Israel how are you?

My name is Ezequiel I'm an Independent Consultant.

The Xbox Series X|S, Xbox One X and Xbox One S have an internal power supply that works worldwide.

If your console won't turn on, it's possible it just needs a power reset. Many times, power problems occur due to the power reset right after a power surge.

To reset the internal power supply, follow these steps:

Disconnect the console's power cable.
Wait 10 seconds.
Plug the cable back into the console and press the Xbox\uE3E3 button on the front of the console.
If the console turns on, the internal power reset worked.

If it didn't work, you need to send it to technical support, please click device services

https://support.xbox.com/help/hardware-network/console/console-wont-power-on

Regarding your question, the console is dirty, even if you clean it it will not improve, as this is not a problem caused by dust, and not to mention that it is very dangerous to open the console, leave this task to those who are really professionals and can take responsibility if something wrong happens.

EzequielNeves19

I'm very happy to be able to help you Israel, have a great day.

Israel Mapurunga

hello Ezequiel! thank you so much for your help, unfortunately it didint worked out, well i tried my best, im going to send it to an technical support cause i dont wanna lose all my stuff lol

regardless, thanks for trying to help and have a great night!!

skolforlife

I am having same issue on my Xbox series x what should I do

Shaggy2000

Considering the Kinect doesn't work with the Xbox One X without the use of an adapter (which Microsoft no longer makes), I highly doubt Microsoft will suddenly make it work with the Xbox Series X.

Kinect is dead and should stay dead, it was a terrible idea for the Xbox One and its still a terrible idea.

My Xbox Series X is dead, what should i do?