My xbox series x has been crashing

Hello there @EliasEubank, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash, and game freeze related issues:

The link: Troubleshoot game issues on Xbox | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Like the title says, Is the Xbox X|S unstable like the PS5 was at launch, or is it stable? When the Xbox X|S first launched, I heard stuff about it crashing, bricking, etc. I was wanting to know, so I know whether to get it now, or wait.

Hello, I have had my Xbox series x since Christmas my console has been fine no crashing i would recommend you get one if you haven't already. Also issues that have been happening with series x/s Microsoft are working on them but mostly the issues are on the units that were on sale on the launch date.

It's manually set to HDMI already and settings saved. Console has been restarted several times since then (especially when Halo Infinite is crashing the XBOX Series X again -_- )

Still asynchronous.

My series x goes green screen and crashes on 2k22 online play only, no other game. Can yall please fix this I have notified 2k and Microsoft and it has been a month and still this happens.

I'm gonna goto my friends house Sunday, he also has a series x and never crashes on starfield, so I'm going to copy his download onto my series x n see how that goes...