My Xbox Series S turns on by itself....

Hi there Ogre O.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with your Xbox turning on.

Sometimes, certain USB hubs or accessories can send signals to the console, causing it to power on. This can happen due to voltage spikes or other electrical anomalies.

If the keyboard or mouse sends any input (e.g., a key press or mouse movement), it could wake the console from its sleep state.

Similarly, the headset dongle might be causing interference or sending signals that the Xbox interprets as a power-on command.

Try unplugging the multiport USB accessory and the connected devices to see if the issue persists. If the Xbox stays off, you might need to test each device individually to identify the culprit.

Power Settings:

The Xbox Series S has an Instant-On mode, which allows for quick startup but can also cause the console to turn on automatically for updates or other reasons.

Switching to Energy-Saving mode may prevent the console from turning on automatically, as this mode fully powers down the console.

Go to Settings > General > Power mode & startup, and switch from Instant-On to Energy-Saving mode to see if this resolves the issue.

Automatic Updates:

The Xbox Series S might be turning on to download and install system updates.
Similar to system updates, the console might power on to download game updates.

Check the settings under System > Updates & downloads and disable automatic updates temporarily to see if the auto power-on stops.

If your Xbox is connected to a TV with HDMI-CEC (Consumer Electronics Control) enabled, the TV might be sending signals that cause the Xbox to turn on.

Check the HDMI-CEC settings on both your TV and Xbox. On the Xbox, you can find this setting under Settings > General > Power mode & startup > TV & A/V power options.

Controller Input:

If your controller is connected wirelessly and gets disturbed or moved, it might send a signal to turn on the console.

Ensure your controllers are properly stored and not prone to accidental inputs.

I hope this helps.

Let me know if I can be of any further assistance. -Lumie

Thank you so much. I put in the order and got an email with a shipping label to print, but how should I package it for shipping? Is there any specific way?

Hello YohannesG! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

Based on your report, it seems likely that your console might be having a hardware malfunction which is causing it to not stay powered on. Given that it can't pass the startup screen most of the time is likely a sign that your console won't be fixable through any software means (factory reset). If you've tried to do a full factory reset on your console and that hasn't fixed the issue, then I'd suggest your to request for your console to be serviced, which can be done on this page: https://account.microsoft.com/devices

You can select your Xbox Series S on there, then start the a new service order.

It's an Xbox Series S, I can turn my TV volume on and I can hear it perfectly fine, I think it's something wrong about the Xbox itself, and it happens when I connect it, I don't know how to use wireless

Hello There ! I highly recommend following the steps mentioned on the link bellow to resolve the issue :

Troubleshoot Xbox console unexpectedly turning off | Xbox Support

If this does not resolve your issue, please try to create a replacement order for your device on this link:

Getting your Xbox device serviced | Xbox Support