My Xbox series S keeps crashing

T_781B · Nov 21, 2023

I’ve recently started playing fortnite again and in about 2 weeks I’ve crashed over 15 times, sometimes in the lobby and it’s really annoying because it doesn’t crash nearly as often on any other game and also I crashed right before a win

:)

Daniel Gill_354

Hi T_781B, my name is Daniel and I would be happy to help.

I am sorry that you are experiencing this problem, if this error occurs only with one game, I invite you to uninstall and reinstall the game that is presenting this error, but if it happens with several games, it is advisable to do a restore on your console, keeping the games and applications for restore any corrupt file that is in the system preventing its proper functioning. To do this, follow these steps:

1. Press the Xbox button on your controller to open the guide.
2. Select Profile & system > Settings > System > Console information > Reset console.
3. Select Reset and keep my games and apps. This will reset the operating system and remove all potentially corrupted data without deleting your games or apps.

Let me know if after doing this the problem is solved or if it still persists.

Best regards,
Daniel.

T_781B

I deleted and reinstalled the game but it didn’t help and this is the only game it crashes on

RoberR7

thanks for your time and effort in helping me. Unfortunately I have followed all the steps without success. I have fully restored the console and it keeps crashing. It is very frustrating because on the Xbox one S it does work but on the Xbox Series S it doesn't..

Any idea?

bitebug2003.

Crashing to desktop 4 times during load screens Xbox series S

TischKlub980

On my Series S its crashing too. Often when cruising thru the world.

My Xbox series S keeps crashing