My xbox series s just started recently turning off automatically when I load YouTube but it...

Hi, Damon! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues with your console.

If you don't mind, I'd like to ask you a few questions:

- Is your console enrolled in the Xbox Insider program?

- Do you get any error codes/messages, either from your console or the app, before or after your console shuts down?

- Besides the TV/monitor, do you have any other external devices plugged into your console?

- Are you experiencing similar issues with other video/streaming service apps?

Thank you! I'll be looking forward to your reply.
Best regards.

New problem. When I did this, the game launched, and when it launched I started up a game of casual, and when I loaded into the game, my Xbox completely shut off on me. This was also happening when I was in the tutorial stage of the game. The Xbox completely turned off 3 times before this 4th occurrence.

Anyway to fix it? It is currently on my internal storage drive, and I am playing on an Xbox One S. I just want to play the game and my Xbox keeps shutting off.

Also when it is turning off, I turn it back on, and it chimes and I have the chime feature off on my Xbox, and the chime makes a very scratchy Xbox on sound also, just thought I should throw that in there.

May I also add, the time it takes for it to automatically turn off is inconsistent. Sometimes it takes 1 minute, others it can last an hour. This process is also GREATLY accelerated when loading games. The console lasts longer when being on an app, i.e,
Youtube.

I have been having the same issue since the update. But it only happens when the choose profile screen pops up. If the main profile is chosen automatically it doesn't have that issue at all. If it takes me to the profile screen I select my main and then
it starts the loading. I just turn it off and then turn it on again after a sec and then it works just fine.

I don't have xbox one s . I have original one.

Since last update or maybe 1 month max. Anytime I switch let say from a game to youtube and go back to a game the screen is black and if I quit game by pressing start on game icon and quit and try to start it my xbox turn off automatically and restart.

Same if I play a game turn off my xbox come back later as soon as I'll press the game icon to continue (xbix is on instant on mode) it will be black I can hear sounds but cannot do anything and xbox will restart . But if I just play without changing app
or coming back to the same game it will be fine in can play 10 hours in a row bo prob.