My xbox says service info unavailable when connected to Wifi

Discus and support My xbox says service info unavailable when connected to Wifi in XboX Networking Hardware to solve the problem; My xbox says service info unavailable when connected to Wifi My xbox has been randomly disconnecting from the internet. I recently got a new router and... Discussion in 'XboX Networking Hardware' started by Mk Pandaaa, Nov 24, 2020.

  1. Mk Pandaaa
    Mk Pandaaa Guest

    My xbox says service info unavailable when connected to Wifi


    My xbox says service info unavailable when connected to Wifi
    My xbox has been randomly disconnecting from the internet. I recently got a new router and I know my wifi isn't the issue. My xbox keeps saying service info unavailable when my nat type is open and my wifi is connected. This has been happening for 4 days
    now and I need help ASAP. I tried restarting it several times, shutting it down completely, and restarting my router. I NEED HELP!

    :)
     
    Mk Pandaaa, Nov 24, 2020
    #1
  2. dylansmithWD Win User

    Xbox Connection Issues

    It will disconnect every 20-30 mins, maybe even sooner sometimes, it will say im disconnected from the multiplayer service on said games, then when i go to settings before it kicks me out of xbox live, service info is unavailable, NAT type unavailable and
    says IPv4. I reconnect it to my WiFi and it says its all good then the cycle repeats
  3. Abdorock Win User

    Internet Connection - It is not Verizon, our internet is a Spectrum modem and I just can't find the option to select that

    alternate wireless mac address ident know ..

    and when I connect to wifi its give a message says Nat type : unavailable xpox.com/xpoxone/teredo

    serves info unavailable
  4. BigBongTheory90 Win User

    Connected to my wireless WiFi but anytime I try to open anything it says no internet connection!!

    No "checking service status" is not permanent. After awhile it says service info is unavailable. When I test multiplayer connection it says my network isn't set up, even though it said It was when I tested network connection. And no, there is no way to wire
    connect.
  5. 13lackula92 Win User

    Series X Microsoft Store wont load

    Hello thanks for the reply. I have been using WiFi connection but have also tried wired aswell. My Xbox says I am connected to IPV4 & IPV6 but sometimes just says IPV 4. Sometimes it also says UpnP unavailable but when I test NAT type a few times is becomes Open and says all services available.
  6. Tyler_885 Win User

    Wont let me sign into xbox live HELP

    I have done this and my NAT type is open and I still cant connect to xbox live. on the right hand side of the network settings it says that the service info is unavailable
Thema:

My xbox says service info unavailable when connected to Wifi

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