My XBOX Rewards can't change to Microsoft Rewards

Discus and support My XBOX Rewards can't change to Microsoft Rewards in XBoX Rewards & Social to solve the problem; I receive the e-mail today. It tell me "my account have problem and need to contact support team". would you help me with this problem?... Discussion in 'XBoX Rewards & Social' started by Rrrack Icetooth, Aug 1, 2018.

  1. Rrrack Icetooth
    Rrrack Icetooth Guest

    My XBOX Rewards can't change to Microsoft Rewards


    I receive the e-mail today. It tell me "my account have problem and need to contact support team".

    would you help me with this problem?

    :)
     
    Rrrack Icetooth, Aug 1, 2018
    #1
  2. sproulegroms
    sproulegroms Guest
    CAN't SIGN IN TO REWARDS PORTAL

    I AM TRYING TO LOG INTO THE REWARDS PORTAL BUT KEEP GETTING THIS MESSAGE:

    Xbox Live Rewards is becoming Microsoft Rewards
    In June, Xbox Live Rewards will become Microsoft Rewards in the United States. You can read more about this change in our FAQs.

    READ THE FAQ

    So i can't redeem my recent purchases from the Microsoft store
     
    sproulegroms, Aug 1, 2018
    #2
  3. APebbleMaster
    APebbleMaster Guest
    Xbox Rewards Transition to Microsoft Rewards

    Some time ago my my Microsoft Rewards account had been canceled by Microsoft. (My older brother forgot to change his address when he moved out, and when he created his Microsoft Rewards account this put our household above the limit
    of 5.) When Xbox Live Rewards transitions to Microsoft Rewards will I be given a new/reactived Microsoft Rewards account?
     
    APebbleMaster, Aug 1, 2018
    #3
  4. Ambassador Kingz
    Ambassador Kingz Guest

    My XBOX Rewards can't change to Microsoft Rewards

    Ambassador Kingz, Aug 15, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Smwutches, Nov 3, 2018
    #5
  6. Ambassador Kingz Win User

    My XBOX Rewards can't change to Microsoft Rewards

  7. Smwutches Win User

    My XBOX Rewards can't change to Microsoft Rewards

  8. Kal ElXxXGod Win User

    lost my 5 star vip

    Unfortunately the merging of Xbox Rewards and Microsoft Rewards brought some changes. You can read about those changes on the

    Xbox Rewards transition website    , there's also a link to the
    Microsoft Rewards FAQ     near the bottom.
    why change xbox live rewards was doing fine spoilt it now
  9. JustAnotherJay Win User

    lost my 5 star vip

  10. Smwutches Win User

    Will I lose my Microsoft rewards points when Xbox live rewards takes over?

    The Microsoft Rewards pogram is not changing. The Xbox Rewards program is turning into the Microsoft Rewards program. So you would not lose any Microsoft Rewards points.

    If you need further help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

    If you need further help with the Xbox Rewards program, you would need to post in the Xbox Rewards Questions support forum.
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My XBOX Rewards can't change to Microsoft Rewards

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