My xbox remote won't connect to my laptop

I've done everything to get my xbox remote to connect to my laptop. But nothing works?

:)

 

Server problem with Bingo

I contacted Microsoft Support and got the same run around. They accessed my laptop (though I kept stressing the problem is Microsoft, not my laptop(, signed into my laptop via a remote, saw the issue that is occurring, tried a few
things and still the problem existed.

The highlight was the tech restarted the laptop and lost the remote connection (real smart). I tried another attempt and was given useless links.

 

Won't Connect to Internet when I have a strong connection

My Xbox One won't connect to my wireless internet but my cell phone and laptop are both connected with strong connections. Please help me.

 

Here is a troubleshooting guide that may help: Connect Xbox Wireless Controller to Windows PC | Xbox One Accessories

 

When you say you did everything:

Does the controller show up in the device manager when you connect the controller via USB cable?

What operating system version are you running on your laptop? You can find the version by pressing "Windowskey + R" and typing "Winver" into the dialogue box and clicking OK.

If you're running Windows 10, make sure you have at least Version 1709 running (1803 or 1809 would be better)