My Xbox profile won't show my tenure (year)

Discus and support My Xbox profile won't show my tenure (year) in XBoX on Consoles to solve the problem; Can you guys help out? It's been gone for quite some time, and it's really been bugging me. My GT is 96c287cd-3973-4632-8f59-64db4ea7fcab Discussion in 'XBoX on Consoles' started by zu8, Jan 19, 2014.

  1. zu8
    zu8 Guest

    My Xbox profile won't show my tenure (year)


    Can you guys help out? It's been gone for quite some time, and it's really been bugging me. My GT is

    :)
     
    zu8, Jan 19, 2014
    #1
  2. redman2k1
    redman2k1 Guest
    Incorrect Tenure from 9 to 8

    I have noticed my tenure has dropped a year and instead of going up a year. Best part is I have received the 10 year helmet for my avatar and no 10 tenure to show for it. I deleted the profile and cache and was sent here from Xbox phone support.
     
    redman2k1, Jan 19, 2014
    #2
  3. Elohmn
    Elohmn Guest
    Report gamerscore hacking

    [quote user="NanoTechSoldier"]

    If you use a Pre-Paid Redeem Code Card, for a Xbox Live Gold Subscription, it doesn't show your full tenure Dakrkplayer2 (ie. Years on Xbox Live Gold)... My Profile & account, is showing two years on gold & i've been on 12 month Gold since 2008, with this
    GamerTag etc..

    [/quote]Sorry but this is incorrect. Any Method of Payment for Xbox LIVE will have Tenure added after each year. I've had CC for two years and Pre-Paid for three years, showing the Tenure of 5. Even if a Pre-paid of three months
    is used for over a year (or a one month if still available) it will show Tenure.

    The Tenure shows after the Year is up and a new year is paid for. Sorry but you must have either started in 2009 or have had a lapse in time that did not count as a Silver Profile. In addition, the first Month Free Xbox LIVE that everyone is given does not
    apply to Tenure. So if an Account was created in December 2008 it won't reflect 1 year Tenure until January 2010.
     
    Elohmn, Jan 19, 2014
    #3
  4. nVo Fusion
    nVo Fusion Guest

    My Xbox profile won't show my tenure (year)

    Sorry about the delay, and your Live Tenure is counted in
    consecutive years, not total years. If you pause your membership, your tenure will reset.
     
    nVo Fusion, Jan 22, 2014
    #4
  5. sirdeco
    sirdeco Guest
    when u go gold it dose not reset
     
    sirdeco, Oct 31, 2018
    #5
  6. Elohmn Win User

    Report gamerscore hacking

    [quote user="NanoTechSoldier"]

    If you use a Pre-Paid Redeem Code Card, for a Xbox Live Gold Subscription, it doesn't show your full tenure Dakrkplayer2 (ie. Years on Xbox Live Gold)... My Profile & account, is showing two years on gold & i've been on 12 month Gold since 2008, with this
    GamerTag etc..

    [/quote]Sorry but this is incorrect. Any Method of Payment for Xbox LIVE will have Tenure added after each year. I've had CC for two years and Pre-Paid for three years, showing the Tenure of 5. Even if a Pre-paid of three months
    is used for over a year (or a one month if still available) it will show Tenure.

    The Tenure shows after the Year is up and a new year is paid for. Sorry but you must have either started in 2009 or have had a lapse in time that did not count as a Silver Profile. In addition, the first Month Free Xbox LIVE that everyone is given does not
    apply to Tenure. So if an Account was created in December 2008 it won't reflect 1 year Tenure until January 2010.
  7. The Avatar-FF05188D- Win User

    Xbox Live Tenure

    I did the troubleshooting steps in the sticky, and my tenure is still incorrect.

    I'm not sure how to check tenure on Xbox.com, but on my Xbox my tenure has showed 3 for at least 1.5 years that changed this year, and instead of going up my tenure went down.

    I did clear my cache, delete my profile, etc. Still no luck.
  8. IxI OuTLawZ IvI Win User

    Xbox LIVE Tenure STILL NOT FIXED

    My xbox acc tenure 4 yrs in the corner isn't showing up please help :( I've tried fixing it , I've had gold for four years but won't show
  9. Luca5-796E6A5D-36FB- Win User

    Xbox Live Tenure problem

    Hi,

    I'm having that same issue. On my Xbox 360 profile it shows the right tenure (8 years) but on my Xbox One profile it shows 5 years. I've tried contacting the support team twice so far but they weren't able to help me fixing it... Hopefully someone from the
    engineering team will see this and come up with a fix soon...

    If I were to guess what the problem is, I'd say that Microsoft is now using you Microsoft account creation date to calculate your tenure instead of using your gamertag creation date (because I remember changing my Microsoft account email 5 years ago to a
    brand new Microsoft account so that's why I think it's showing 5 years instead of 8 on my Xbox One profile).

    I made a post similar to yours even with pictures to prove that the tenure is working fine on my Xbox 360 but not on my Xbox One: Post - My Xbox One profile
    tenure is wrong
  10. Luca5-796E6A5D-36FB- Win User

    XBOX ONE TENURES NOT CORRECT!

    Hi,

    I'm having that same issue. On my Xbox 360 profile it shows the right tenure (8 years) but on my Xbox One profile it shows 5 years. I've tried contacting the support team twice so far but they weren't able to help me fixing it... Hopefully someone from the
    engineering team will see this and come up with a fix soon...

    If I were to guess what the problem is, I'd say that Microsoft is now using you Microsoft account creation date to calculate your tenure instead of using your gamertag creation date (because I remember changing my Microsoft account email 5 years ago to a
    brand new Microsoft account so that's why I think it's showing 5 years instead of 8 on my Xbox One profile).

    I made a post similar to yours even with pictures to prove that the tenure is working fine on my Xbox 360 but not on my Xbox One: Post - My Xbox One profile
    tenure is wrong
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My Xbox profile won't show my tenure (year)

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