My Xbox One X won't power up...

Hey Ron

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently inquiring about factory resetting your console.

By standard protocol, if you were to
get your console repaired by our Service Center, your console would be restored to factory defaults anyway. As a final measure, it is always recommended to use this last.

There is an article that covers
Xbox One consoles not turning on that I would recommend, as it does have some troubleshooting techniques you could attempt to use.

I hope this is of some use to you.

Hi ii Rapidzzz XD,

First place to check is the Xbox support page for this type of issue which may prove most useful for you. Here is the link.

https://support.xbox.com/help/hardware-network/console/console-wont-power-on

Here are also a few possible reason why you may be unable to power up a system that may help.

Cause 1: Device not plugged in

Check to make sure that the power supply is plugged into a power outlet and that the other end is properly plugged into the Xbox One.

Cause 2: No display detected

If the ‘Xbox’ light on the front of the console is lit, it won't start up unless it detects a working display. Check your HDMI cable connection. Try switching cables or ports on your TV.

Cause 3: Bad power outlet

If your device is still not turning on, try plugging directly into a different power outlet, not through a surge protector.

Cause 4: Internal power supply breaker tripped

Because the console has a built-in surge protector, you should not connect it to an external surge protector. If you connect the console to another surge protector, the console cannot reach the full power that is needed for optimal performance.

To reset the internal power supply, follow these steps:

Unplug the power cord from the console.

Wait 10 seconds.

Plug the cord back into the console, and then press the Xbox button on the front of the console.

If the console turns on, the internal power reset worked. Do this step in the future if the problem happens again.

Cause 5: Bad power supply

If the power outlet is providing power, but the console still does not turn on then the power supply may be the issue. Check the light on the power supply; if the light is solid white or orange then the power supply is working properly. If there is no light,
unplug the supply and let it cool for 20 minutes, then try plugging it back in. If it still does not light up then you need to replace the power supply.

Cause 6: Bad motherboard

If the power supply light is on but your device still does not turn on, then the motherboard may be the problem. If it is, you may need to replace the motherboard which requires you contact MS technical support to open a service ticket.

I hope something here helps get you back in the game. Best of luck.

power troubleshooting

Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

If your Xbox One console won't turn on, your power supply may be faulty or improperly connected, or there may be another reason. Try the following solutions.

Which console are you having power problems with?

• The Xbox One S or Xbox One X console
• The original Xbox One console

According this support article xbox X power works worldwide

Quote" The Xbox One S and Xbox One X have an internal power supply that works in all regions worldwide. If your console won't turn on, it may simply need a power reset. Often, power issues are due to the power supply resetting after a power surge.
" unquote

Hi Courtney,

Try the recommended troubleshooting in this support article:

My Xbox console won't turn on | Xbox Support

Also try a different power cable if possible. Series X|S consoles use a standard figure 8 cable, the same one for the One X and One S models.

Hope this helps.