My xbox one x is have hdmi port problems

Hi,

Not all TV's support HDR on all HDMI connections.

On my Sony Bravia 4K TV, only two out of the four support HDR even though they all support 4K resolution.

^

This could very well be the issue,

I have a Samsung 4K HDR TV, with 4 HDMI 2.0 ports, but only one of my port's supports HDR, ( HDMI 1 ),

If i want to use to my PS4pro with HDR, i have it in HDMI 1, but then if i want to use my Xbox One X with HDR, i have to swap my HDMI cable's around, so that my Xbox One X is now in HDMI 1,

Best check the TV's manual to find out which HDMI port uses HDR,

Or try connect the Xbox One X into the HDMI port where you're PS4pro is, and see if HDR then works.

sorry to hear, but i hope microsoft gets you back with as much less fuss as possible to re-join gaming

Faulty HDMI ports are not as rare as you might think. I work in IT and see a lot of the ports becoming faulty on PC's and laptops. It might also be worth checking out your TV/monitor for faulty ports.

My Xbox One X HDMI port works fine but it has caused a fault on two of my TV ports. They no longer push out 4K but work for 1080p.

I think you just had an unlucky port there, me and all my friends and the only issue between the lot of them is my hard drive needed fixing. At least its within warrenty and wont cost you anything rather than being 2 weeks out of warrenty they becoming
faulty

Idk yet cause I have owned both playstation and xbox and this is the first issue I have had with xbox. I really like the one x but I'm not one to have reoccurring problems like this I never had any problems with my one s .