My Xbox One X Has an Error Code not on the Support Site + Other Issues

wallsfalldown · May 17, 2019

Hi. So I've had an Xbox One X since they came out. I have the Scorpio edition. The console has worked perfectly until recently, when it started having issues. One of these issues is pictured down below, where it gives me an error code I have not seen on
the support site anywhere. It also randomly shuts down, even though the console itself is fairly cool to the touch. It is clean and well ventilated.

When I hit restart, the system acts fine. This system error happens like 1/5 start ups at random. The console is up to date. Any fixes?

:)

wallsfalldown

I have currently factory reset the console twice. The first time it prompted no updates or anything. The second time I did the reset to test, it prompted me to download the language pack for English (Canada) despite already using it. I'm not sure if this
effects anything.

It is hard to say if my issue is fixed since this error code doesn't show up every single time my console turns on. Same with the random shutdowns.

XBF Brad A

Hi Walls,

We recommend to try what Steven has posted the offline update. If you are able to get the troubleshooter up in step 3. You could try a

soft factory reset first.

Thanks,

Brad

wallsfalldown

I'm not a part the Insiders program, so it was definitely was not an unstable build. I've never had my console system update by itself, so I don't think so.

M3tal Daz3

If you’re seeing an “E” error code when your Xbox One console restarts after a system update, select the specific code on the link below to troubleshoot this error:

https://support.xbox.com/en-US/xbox-one/console/startup-error-solution

wallsfalldown

It's really hard to tell if this works as the start up error doesn't show up every time my console starts up. Will continue to see if there's any difference.

My Xbox One X Has an Error Code not on the Support Site + Other Issues