My Xbox One will not format my external

If you have a Windows PC, connect the external hard drive to it and give it a reformat. Sometimes, people need to give a hard drive an extra reformat on the computer because it's currently in a format that the Xbox cannot change (for some reason).

- Connect the external HDD to the PC.

- Go to "My Computer" (Win+E)

- Right click the external hard drive, and select "Format..."

- Ensure it formats to "NTFS", leave all other settings the way they are.

- After it finishes, attempt to format the drive on the Xbox again.

NOTE: If your external hard drive came pre-formatted with more than one partition, you will need to reformat the entire drive so it has one and only one NTFS partition. You can manage disk partitions via "Disk Management" in Windows.

Hope this helps!

I have never had to format my XBOX ever. Are you using an external HDD or the internal one to host your OS?

Hi

I don't know what file format Xbox One uses with external hard drives but when you first connect a drive the console should offer to format the drive for games (If it meets the specs), With my Xbox One I have both a 2TB and 4TB external hard drives connected
and working without any issues for playing games.

So how about the

Toshiba Canvio Basics 3TB Portable Hard Drive
I read this link http://techu4ria.com/best-external-hard-drives-for-xbox-one/

IF I understand this correctly ? And I am still learning all this "technical jargon" that it has to be NTFS compatible or at least formatted that way? And the Xbox One supervisor , I spoke with said I could format either by plugging it in to my Xbox One
S or I could format it on a PC? Could someone 100% confirm this, I don't wish to damage my Xbox One S but I realy don't want to shell out $150.00 for a 4TB Seagate. Thanks

The Toshiba Canvio appears to meet the requirements for an Xbox One external storage device. You won't damage your Xbox One S. Just plug the external drive into one of the Xbox One S USB ports and the console will detect it, offer to format it, and you'll
be good to go. Of course, all files on the Canvio external drive will be wiped in the process, but that won't be an issue if the external drive is brand-new.

I have formatted it to ExFat and NTFS but on my console it says this. "First format this device on your PC. To capture clips and screenshots externally storage must be formatted as NTFS. Connect it to your PC and format it, then reconnect it to your Xbox. (0x80bd003c)

My console is a Xbox One X.

I have also tried it on other consoles with no luck.

I am only trying to use this as a capture location.