my xbox one was banned and i wasnt abel to submite a case review i never broke any rules ...

For device bans info: https://enforcement.xbox.com/home/howto#sub-topic0-3

You can't file a case review for a banned device.

Device bans are not issued lightly, and occur when a particular Xbox console or Xbox on Windows device is used to violate the Code of Conduct in an egregious or repeated manner. Once a device ban occurs, no account can connect to the Xbox Live service from
the affected device. Given the severity of this action we take each device ban extremely seriously, and only take action after a lengthy investigation.

It's not possible to file a case review for a device ban.

Please note that banning an Xbox console or Xbox on Windows device does not disrupt the underlying functionality of the device, and it can continue to be used offline following the ban. For more information about using Xbox One offline, visit:

http://support.xbox.com/xbox-one/networking/using-xbox-one-offline

thank you for your replay, i can assure you i am aware of the xbox live rules i have not violated the xbox live rules i was playing casualy then woke up to permanent ban i avoid toxicity with other gamers to avoid such penalties.

i can't submit a case review i followed the step by step topic,i get (not approved),in the page of the case review option.

my profile picture is not against xbox live rules.

to make sure its a random ban, i did report my permanently banned account by an alt account... and got an enforcment act email and a SECOND permanent ban on top of the old one in no time, and this time it was an xbox live 360 avatar gamer picture not a custom one...

Hi there,

Please visit https://enforcement.xbox.com/en-us to submit a case review, if you couldn't find an option to submit one. If your account suspended for two days, you won't be
able to submit a case review.

my account suspended from 12 september to 27 september

and i try from yesterday to submit a case review but i failed answer

then he tell me to wait 24 hour

I do not see any reason why I answer because I'm sure I did not and will not break Microsoft's rules

and the xbox support can see everything in my profile to make sure I did not break Microsoft's rules

please help me to unsuspension my account

I'm currently unable to submit a case review because the account was banned 6 years ago, so long ago there was no way to make a case review and I am unable to submit one now because the ban was given so long ago and the case review system I assume was
implemented recently. Is there any way this could be forwarded to the Enforcement Team?