My Xbox One S won’t turn on

Hello JenniferNickel1,

Thank you for your post. I understand you are experiencing an issue with your Xbox One S not powering on. To troubleshoot this, please visit this article:

Xbox One won't turn on.

I hope this helps.

Hi!

Hope this helps

https://support.xbox.com/en-US/xbox-one/console/console-wont-power-on

Can you please try the steps at this link
https://support.xbox.com/xbox-one/console/power-cycle-console

If you are still unable to power the console on after trying the steps then it may need to be repaired. You can set up a repair via
https://devicesupport.microsoft.com. Once the repair request has been set up and you've received your shipping label you can pack up the console. Be sure to only pack what
needs to be repaired as Xbox does not guarantee that extra items such as cables or controllers will be returned.

Hi there Favian,

Thanks for the reply. The Service Alert has been resolved, all Xbox Live Core services are up and running. If you are still having issues, Try this:

• How to restart or power cycle your Xbox One console (disconnect and re-connect)
• How to reset your console to factory defaults on Xbox One (Reset and Keep my Games & apps)
  Note: before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

Try this out and let us know the results.

Xbox support mentioned that they are aware of reports of Xbox One console startup, title update and sign-in errors. Our teams have identified the cause for our earlier issues and are continuing to address these now.