My Xbox One S Will not connect to wifi due to a ‘hardware problem’

SpannerrW · Nov 17, 2023

I’ve exhausted various troubleshooting steps starting off with the simple on and off technique, including router resets, alternative MAC addresses, console hard restarts, as well as testing in different rooms. Despite these efforts, my Xbox still won’t connect to WiFi. Interestingly, my housemate’s Xbox and all other devices connect without issues.

:)

Nkosana23

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Here are a few tips to troubleshoot your game:
1. Power cycle your machine.
2. Test your network connection.
3. Try using a different profile.
4. Remove and re-add your profile.
5. Reset your console to default settings.
6. Use ethernet cable.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

I hope this helps resolve your query.

Manny on Xbox

its says i have a hardware problem when i try to connect wireless my wifi is connecting to everything like my phone laptop but not my xbox one

Malacath

I've already looked at that. No amount of port forwarding etc will fix the wifi adaptor on the xbox one failing due to a bug in the February system software update

The problem is the game causing the wifi adaptor to no longer be able to connect to wifi. It doesn't seem to effect wired connections. I've now wired my xbox to a wifi bridge to get round the problem but I shouldn't have to use a wifi bridge.

The problem started with the February system software update. It is not caused by NAT issues

Mattyb71

Just a quick update, had to send the console back because it literally wasn't connecting to live at all today and yesterday. I just got to wait for a replacement, hopefully it's a hardware problem because everything works just fine on the Wifi it was just
the Xbox one S that just didn't want to know.

Shawnbands

My wifi won't connect to my xbox hardware

My Xbox One S Will not connect to wifi due to a ‘hardware problem’