My xbox one s was stuck on the loading screen but I factory reset it

CheeseySquirrel · Feb 1, 2019

My

xbox had the green screen of death so I factory reset it with the keep games option but I got something like the "white" screen of death it does this when I turn it on but heads to the troubleshooting page again

:)

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.

XBF Leslie D

Hi CheesySquirrel,

Thanks for reaching out to the forums in regards to this issue. I'm sorry to hear this currently happening. I would like for you to go over the following article and the steps as this will help troubleshoot this start up error.

Follow these steps:

Click this article link: " I need help with system updates on my Xbox One"

Choose "I need to troubleshoot a system update error"

Next choose your version of the Xbox One

After choose the option "I AM EXPERIENCING A STARTUP ISSUE"

Choose your scenario "Green Startup Animation"

After it's going to guide you through possible solutions.

Give it a shot and let us know how it goes.

Mr Benji Cat

I was stuck on the loading screen on apps. I factory reset mine and it started working again.

qGSWp Mr T Bear

im also having this problem today my xbox one s has been getting stuck on the green screen of death and when it boots up the dash freezes all the time and my games have been crashing a lot so i have decided to factory reset it and now im stuck on 50% preparing
console screen hour and a half i have been stuck on this screen

aldiggitty

This is ridiculous. My XBOX One was stuck on 66% while applying the online update for hours. I decided to shut it off and cross my fingers. No luck. I got stuck on the loading screen. I have now tried a offline USB update and it is again stuck at 66%. Having
to do a factory reset is not a solution Microsoft. Please don't ignore this issue Microsoft.

My xbox one s was stuck on the loading screen but I factory reset it