My Xbox One S stops loading a game and then freezes completely. I have tried rebooting the...

Hello there @OwenDaly2, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort
this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your
console.

In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

The link: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash,
and game freeze related issues:

The link: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Feel free to give us your feedback by voting below if the reply was helpful!

I'm having a similar problem my xbox one s does this if I try loading up a game it might not load same with a app then it just freezes for a good 30 minutes I have restarted it multiple times and it's still the same

Having a similar problem with my S.. Game wont load to play or it freezes during play... Most of the time it takes about 5 to 10 tries to get it to load, but most of the tine it wont. Dying light is the game.

My issue is my screen goes completely white shortly after I start playing a game,. It's happened on rock band 4, Forza horizon, fast and furious, etc. It's only an issue on my Xbox one S and I have tried the included Cable and an Amazon premium high speed
HDMI cable. I have to reboot the xbox one to use the system again.

I have alot of games that freezes on me even when not sign into xbox live and not sure why I'm always getting game freeze for games I play.I have stopped playing my xbox 360 due to dashboard not loading correctly.