My Xbox One S keeps turning off when launching cold war.

This problem is only in the Call of Duty: Black Ops Cold War, in all other games there is no such problem. It turns out that the problem is in my console Xbox Series S?

Thats whats happening to me ive been playing xbox literally the past two days and its been in the same spot, and i start playing cold war and it keeps freezing and turning off

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

For cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

After that, go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

Make sure that these packs are installed:

Call of Duty: Black Ops Cold War - Content Pack 1

Call of Duty: Black Ops Cold War - Content Pack 2

Call of Duty: Black Ops Cold War - Content Pack 3

Call of Duty: Black Ops Cold War - Content Pack 4

New problem. When I did this, the game launched, and when it launched I started up a game of casual, and when I loaded into the game, my Xbox completely shut off on me. This was also happening when I was in the tutorial stage of the game. The Xbox completely turned off 3 times before this 4th occurrence.

Anyway to fix it? It is currently on my internal storage drive, and I am playing on an Xbox One S. I just want to play the game and my Xbox keeps shutting off.

Also when it is turning off, I turn it back on, and it chimes and I have the chime feature off on my Xbox, and the chime makes a very scratchy Xbox on sound also, just thought I should throw that in there.

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.

Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite