My Xbox One S is laggy

In Online games, my Xbox One S has these random lag spikes (A LOT). I use to have a Xbox One, and I never had these problems. Once I got the Xbox One S, the problem started to happen.

Lag Description: Everything else freezes in place, but my character is able to move around. The spike happens from 1 to sometimes 4 seconds. Once the spike clears, my characters jumps back to where he was before he started lagging, and all the enemies teleport
to where they traveled to while I was lagging. This lag spikes happens about every 15 minutes. Please help me fix the problem.

:)

 

FIX SPARTAN OPS

I agree Spartan Ops is a laggy, laggy mess. War Games is always fine for me, but S OPS is laggy quite often. My other games are fine, just not that.

 

FH3 update issues

Just downloaded an update for Forza Horizon 3 on my Xbox One S and now the game is laggy, twitchy, noise stutters, throttle and steering can be unresponsive etc.

Has anyone else experienced these issues and if so can anyone help?

 

I use wireless internet as well. My Xbox is not directly connected to my router.

 

what do I have to do to get Xbox Support from Microsoft? I spent good money on this Xbox One S and I would like some help if they didn't mind.

 

Hey there Pierce!

I'm sorry to hear about the issue. Can you try connecting your console to your router directly via Ethernet cable to see if the issue persists then? And does this happen in every game or a specific game? If it's a specific game, which one in particular?

We need a bit more information to know how to best assist so let us know!

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