My Xbox One S has the black screen glitch.

Discus and support My Xbox One S has the black screen glitch. in XBoX on Consoles to solve the problem; When I went to turn on my Xbox it had the black screen glitch but when I went to factory reset it it basically pulled up a PNG of the troubleshoot... Discussion in 'XBoX on Consoles' started by DravenRobinson, Dec 27, 2020.

  1. My Xbox One S has the black screen glitch.


    When I went to turn on my Xbox it had the black screen glitch but when I went to factory reset it it basically pulled up a PNG of the troubleshoot thing where you reset the Xbox I factory defaults and the controller like isn't doing anything cause it's
    a PNG and nothing's working on the console.

    :)
     
    DravenRobinson, Dec 27, 2020
    #1
  2. SpyrosKap Win User

    Black screen

    I bought my Xbox One S in December 2018 and currently i'm experiencing 2nd black screen in a few months.

    I got first black screen in January 2019 and got my xbox fixed by Microsoft. Now in June 2019 i got 2nd black screen. So frustrated!

    I'm curious what did they fix? What is causing black screens? I'm also playing my games on external hard drive to not strain the internal hard drive but black screen keeps happening.

    I've tried troubleshooting steps (except the usb update cause i don't remember my dashboard version and i still have black screen) so i'm confused nothing works.

    I'm thinking if it gets fixed for a 2nd time i'm going to sell my Xbox One S and buy an Xbox One X so maybe i would have better luck with different hardware. I really don't know... my white Xbox 360 Pro is still alive and never got red ring of death and
    Xbox One S keeps breaking with black screens. I'm lucky with Xbox 360 but so unlucky with Xbox One S. I'm so disappointed with Microsoft hardware.
  3. Alucario Ultra Win User

    Xbox is glitched and it has a black screen

    Hello,

    Thanks for using the forums.

    I usually use a monitor to play on my Xbox One. So, what I do when my monitor goes off signal is use the Narrator tool (press and hold xbox button, and then, menu button) in that way, you can navigate via sound through your options and change the resolution
    again.

    Hope could help you.

    Have a nice day.
  4. DrunkenAcid Win User

    Xbox is glitched and it has a black screen

    Hi Zifon:

    you should be able to boot the Xbox in to a low resolution mode, which should allow you to fix your settings:

    1. If you have a disk in the console, eject it.

    2. Turn off the console by pressing and holding the power button until the light stops flashing and shuts off.

    3. Press and hold both the Eject button and Power until you hear a beep. This should boot you into low-resolution mode (640x480).

    4. Once you are in the system, press the menu button and go to settings. From there you should be able to put your video settings back to what you had them set at originally.

    Let us know if you need any further assistance. :)
  5. XBF Amber M Win User

    Xbox is glitched and it has a black screen

    Hey there Zifion!

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you again and have a great day!
  6. EggsBoxJuan Win User

    Xbox is glitched and it has a black screen

Thema:

My Xbox One S has the black screen glitch.

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