My Xbox one out of Warranty with less than a year.

Dewayne98 · Apr 9, 2020

My wife purchased a xbox one x on 9-29-2019 for me as a Christmas gift. I am having problems with it E105 and E101 faults. My problems is that it says i am out of warranty but i have had my xbox less than a year. I bought it from Costco.

:)

ArminatorX

In that case,
contact the Xbox support with a copy of the receipt that states your purchase date.

Since Microsoft can't know how long a console sat on a store shelf, they start the warranty date from the day the console left their dispatch center.

If you can provide a proof of purchase with the purchase date, they will honor their one year warranty from that date on.

RonVargas

Costco will give you a full refund for up to a year and a lot of times over 1 year. You might have to start over on the games. You can ask Microsoft if there is a way to save your info to reinstall on the next x box.

Chargersbride

Hi here some links that should help you get your Xbox back to shape https://beta.support.xbox.com/help/errors/error-code-e101 and https://beta.support.xbox.com/help/errors/error-code-e105

sandy the hippy

Um, all game purchases and progress are linked to account/gamertag, not the console.

On a new console, the o.p. can simply sign in with the same account and regain any and all purchases, and game progress etc....

rawcell

Unfortunately, Microsoft's warranty starts as soon as an item is purchased from Microsoft, or an official authorized dealer of Microsoft products, which unfortunately, Costco isn't one of. You can see the list here: https://www.xbox.com/xbox-one/retailers

You can check if you still have warranty under the store.

My Xbox one out of Warranty with less than a year.