My xbox one is taking ages to sign me in, I've done a hard reset and tried to go into...

Discus and support My xbox one is taking ages to sign me in, I've done a hard reset and tried to go into... in XBoX Accessibility to solve the problem; My xbox one is taking ages to sign in, I've tried everything. Can someone help? c22f5ad5-aca0-421a-a569-505f302d052e Discussion in 'XBoX Accessibility' started by liam Griffiths1, Jan 28, 2025 at 8:23 PM.

  1. My xbox one is taking ages to sign me in, I've done a hard reset and tried to go into...


    My xbox one is taking ages to sign in, I've tried everything. Can someone help?

    :)
     
    liam Griffiths1, Jan 28, 2025 at 8:23 PM
    #1
  2. Lumie Helps Win User

    My xbox one is taking ages to sign me in, I've done a hard reset and tried to go into settings but it takes ages

    Hi there Liam G.

    I am Lumie and I would love to assist you today.

    I am so sorry you are experiencing slow sign-ins on your Xbox One.
    There are several steps you can take to diagnose and potentially resolve the issue. Here’s a detailed approach to tackle this problem:

    Network Connection Check
    If you’re using Wi-Fi, consider switching to a wired Ethernet connection. Wired connections typically offer more stable and faster internet speeds, which can help with sign-in times.
    Go to Settings > Network > Network settings > Test network speed & statistics. This will give you a clear picture of your current internet speed and latency.
    Sometimes, a simple router restart can resolve connectivity issues. Unplug your router for about 30 seconds, then plug it back in.

    Clear Cache
    Power Cycle the Console:
    Turn off your Xbox One.
    Unplug the power cord from the back of the console.
    Wait for at least 10 seconds.
    Plug the power cord back in and turn on the console.
    This clears the system cache and can resolve various issues.

    Check for System Updates
    Update Your Console: Ensure your Xbox One is running the latest system software.
    Go to Settings.
    Select System.
    Choose Updates & downloads.
    Check for updates and install any that are available.

    Sign-In Troubleshooting
    Remove and Re-Add Account:

    Go to Settings.
    Select Account.
    Choose Remove accounts and select your account to remove it.
    Restart your console.
    Re-add your account by selecting Add new in the Account section.
    Ensure your Xbox Live account is in good standing. Log in to account.microsoft.com and verify there are no issues such as payment problems or suspensions.

    Storage Management
    Free Up Space: If your console’s hard drive is nearly full, it can slow down overall performance.
    Go to Settings.
    Select System.
    Choose Storage.
    Delete unused games or apps to free up space.

    Background Processes
    Close Background Apps: Too many open apps can slow down the console.
    Press the Xbox button to open the guide.
    Highlight the app you want to close.
    Press the Menu button and select Quit.

    Reset Console (Keeping Games and Apps)
    Soft Reset:
    Go to Settings.
    Select System.
    Choose Console info.
    Select Reset console.
    Choose Reset and keep my games & apps.
    This option will reset the system software but retain your games and apps.

    Heat Management
    Ensure your Xbox is in a well ventilated area.
    Move the console away from corners or enclosed spaces.

    Check Hardware
    Check to see if there is any dust inside of the casing if you are confident opening the casing.

    Friend List
    If you have a huge number of messages, friends/followers this can cause issues. You may want to change your privacy settings so that its harder for people to overload your profile.

    If it continues, considering having it services or checking the hardware components directly.

    I hope this helps.

    I shall be here for your response. -Lumie
  3. Littlecman22 Win User

    Stuck at title screen turns black afterwards

    I just tried offline and it didn't work. That doesn't really leave anything else for me to try. I've done hard reset, unplugged it, switched to wifi, turned off then on, signed in on my home xbox, deleted a few things, and tried lauching the game on another
    account. I'm going to have to mess around with my home xbox I guess.
  4. D600 V12 Win User

    xbox live connection error code 80151911

    Im having the exact same problem, my xbox takes ages to load up and sign me in, then it makes it look as if im signed in for about a second then instantly it disconnects me from xbox live, iv tried everything, resetting my cache, resetting my router, deleting
    and redownloading my profile, deleting corrupt data from my hard drive, iv even hoovered it out several times and i still cant get my profile to sign in, iv added my mobile number as extra security and everything. Its getting quite worrying especially with
    the release of gta 5 in a week or so.
  5. FaZe Tormented Win User

    Every Game I insert into Xb1 it comes up with "Do you own this game or app"? Games are New.

    I done the hard reset with no luck and my xbox One automatically signs me out. This is the third day. I'll try deleting my profile and re downloading it. Really hope this works.
  6. iS33deadPeople Win User

    "We were unable to retrieve your latest saved data" message on all games

    still nothing, tried your fix and does not work jemdalade.

    has no friends showing, it say's I'm signed in but still says sign in at the top left hand corner.

    gamer score is 0.

    I've done a hard reset, wiped my account reinstalled, reset modem.

    and now have even done a factory reset.

    if anyone has thing more on this, would be grateful to hear. many thanks
Thema:

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