My Xbox One is registered to me but not appearing on the support page

Discus and support My Xbox One is registered to me but not appearing on the support page in XBoX on Consoles to solve the problem; My Xbox One Stereo Headset has stopped working and I want to see if I can get a replacement but it keeps telling me to add a device. When I put on my... Discussion in 'XBoX on Consoles' started by N7 Guerilla, Dec 26, 2014.

  1. N7 Guerilla
    N7 Guerilla Guest

    My Xbox One is registered to me but not appearing on the support page


    My Xbox One Stereo Headset has stopped working and I want to see if I can get a replacement but it keeps telling me to add a device. When I put on my Xbox's serial number it tells me that it's already registered to me and I need to go to manage devices.
    I go to manage devices and it tells me to add a device. Under My Registered Devices it says I have none. It was working fine earlier today, I don't know what the issue could be.

    :)
     
    N7 Guerilla, Dec 26, 2014
    #1
  2. Mister Beep
    Mister Beep Guest
    free adapter for xbox one kinect

    Thanks for posting! In order to qualify for the free Xbox One Kinect Adapter, you must have the three following ready to go:

    - An Xbox One S console registered on the
    Microsoft Device Support
    page.

    - An Xbox One Kinect 2.0 Sensor registered on the
    Microsoft Device Support
    page.

    - An original Xbox One console registered on the
    Microsoft Device Support
    page.

    Once you have that cleared up, we then recommend reaching out to our chat or phone support team through our
    Contact Us page to finish up the process.
     
    Mister Beep, Dec 26, 2014
    #2
  3. snikefriend
    snikefriend Guest
    Games Hub is Disfunctional in certain regions. [HELP]

    ngocphi this is NOT an account or console issue. The proof is that games are not appearing properly on our achievements pages on xbox.com. It's their issue and they have to fix this! Come on no one here from Xbox Support is able to answer?
     
    snikefriend, Dec 26, 2014
    #3
  4. gds1972 Win User

    xbox 1 Power brick doesn't work

    Hi I can't see you being able get it replace free however please see below for guidance on how to purchace one.

    If you click on the Support tab at the top of the web page then click on All Support, Repair & Service Centre (at the bottom of the page), Replace an Accessory, Xbox One, Power Supply, Next.

    If your Xbox One does not appear on the list you will need to register the device.
  5. Mister Beep Win User

    free adapter for xbox one kinect

    Thanks for posting! In order to qualify for the free Xbox One Kinect Adapter, you must have the three following ready to go:

    - An Xbox One S console registered on the
    Microsoft Device Support
    page.

    - An Xbox One Kinect 2.0 Sensor registered on the
    Microsoft Device Support
    page.

    - An original Xbox One console registered on the
    Microsoft Device Support
    page.

    Once you have that cleared up, we then recommend reaching out to our chat or phone support team through our
    Contact Us page to finish up the process.
  6. krazykurtis13 Win User

    X360 Update Preview copy of Halo Reach incompatible with Halo Reach Title Update?

    @TaehoonK. I was the one registered to participate in the Beta program, and I checked in the email that I registered with my Live ID and which was the same one I used for the microsoft connect page. Still no code, I emailed xbox support but they are directing
    me to call in and can take 7-14 days for my issue to be resolved. I'll be upset if they don't resolve this because I also purchased the map packs for this game.
  7. JayAers Win User

    TV Tuner not recognised on Xbox One X

    Ok,

    I may be stupid but on the Device Support page, I find no way to add this product :)

    The only product I can register is my Xbox One X.

    BR
  8. HoBOLeigh Win User

    Poor Quality Xbox One Controllers

    support pages want my xbox serial number before i can register my pad but it will not progress beyond...checking eligibility on xbox so i cannot even register my pad for replacement.
Thema:

My Xbox One is registered to me but not appearing on the support page

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