My Xbox One is completely unusable

Discus and support My Xbox One is completely unusable in XBoX on Consoles to solve the problem; Ever since I started up my console this morning I've been having constant major problems with my Xbox One. Every time I try to run a game it freezes... Discussion in 'XBoX on Consoles' started by KoaVan, Dec 24, 2014.

  1. KoaVan
    KoaVan Guest

    My Xbox One is completely unusable


    Ever since I started up my console this morning I've been having constant major problems with my Xbox One. Every time I try to run a game it freezes the Xbox One forcing me to turn it off... But when I try to turn it off the power button flashes for hours
    without actually powering the system down forcing me to hold the button completely rebooting the system. Once I do finally get the console back on it doesn't let me open up any apps at all... Besides the games which then end up crashing my console again...
    At this point I have no idea what to do. My Xbox One is unusable and I don't think I can get a refund or exchange because I've had it for over 30 days.

    Can anybody suggest anything that may fix the problem?

    :)
     
    KoaVan, Dec 24, 2014
    #1
  2. ArcticSquash
    ArcticSquash Guest
    My Xbox is now completely unusable thanks xbox

    and the Xbox game pass for me doesn't work just says error code is 1
     
    ArcticSquash, Dec 24, 2014
    #2
  3. ArcticSquash
    ArcticSquash Guest
    My Xbox is now completely unusable thanks xbox

    got the update awesome, but then my Xbox starts not working right, a few minutes later and my guide is broken then my Xbox froze now my controllers won't even connect to my Xbox and my Xbox is just frozen in time can't do anything, thanks Xbox for not doing
    awesome at all, always having major issues, I can't even take off the update or do anything, play a game, nothing, I am so pissed off because this is not the first time at all, fix your stuff before you release it if it's to unstable don't release it I mean
    really, you going to give me a update that breaks my xbox, why, I am tired of you giving me a update that adds something but then takes away my gaming time because it breaks the Xbox to the point it's unusable.
     
    ArcticSquash, Dec 24, 2014
    #3
  4. My Xbox One is completely unusable

    Hello KoaVan,

    This issue used to happen quite frequently for me. The following may resolve your issue. It might take a while, but I assure you, if you give it the patience, it most likely will do you wonders.

    Go to Settings > Network Settings > MAC Address > Alternate MAC Address > Clear > Restart. Once your system has restarted, go to Disc & Blu Ray > Persistent Storage > Clear Persistent Storage. This should resolve your issue. Sometimes it also helps if you
    disable BD Live. Please let me know how it goes.
     
    GrandTheftFetus, Dec 24, 2014
    #4
  5. KoaVan, you have described what my console just started doing as well. I'm going to follow GrandTheftFetus's steps and advise in a bit. Good luck.
     
    shoedog-4343BC12-B6A5-4EA1-85CC-92A84FE85612, Dec 24, 2014
    #5
  6. It took a little time, as the Settings app, subsequent sub-settings menus and restart took a long time to load and/or complete, but my console is running smoothly. Thanks.
     
    shoedog-4343BC12-B6A5-4EA1-85CC-92A84FE85612, Oct 31, 2018
    #6
  7. shoedog-4343BC12-B6A Win User

    My Xbox One is completely unusable

    It took a little time, as the Settings app, subsequent sub-settings menus and restart took a long time to load and/or complete, but my console is running smoothly. Thanks.
  8. shoedog-4343BC12-B6A Win User

    My Xbox One is completely unusable

    KoaVan, you have described what my console just started doing as well. I'm going to follow GrandTheftFetus's steps and advise in a bit. Good luck.
  9. GrandTheftFetus Win User

    My Xbox One is completely unusable

    Hello KoaVan,

    This issue used to happen quite frequently for me. The following may resolve your issue. It might take a while, but I assure you, if you give it the patience, it most likely will do you wonders.

    Go to Settings > Network Settings > MAC Address > Alternate MAC Address > Clear > Restart. Once your system has restarted, go to Disc & Blu Ray > Persistent Storage > Clear Persistent Storage. This should resolve your issue. Sometimes it also helps if you
    disable BD Live. Please let me know how it goes.
  10. DaveJarVu Win User

    Sprint Problems

    Street Fighter completely wore down one of my controller's left stick, it only took 2 months of play before it became completely unusable. FPS games aren't such a problem for controllers.
  11. Miss Ghidorah Win User

    My Xbox is now completely unusable thanks xbox

    Hey there ArcticSquash,

    We're really sorry to hear that you're experiencing these issues with your Xbox One. Have you checked out the troubleshooting article for

    Xbox One Won't Turn On
    if it still unusable? There are many steps on that article to help you out if you'd be willing to attempt them—hopefully that resolves the issue and your Xbox One will work as normal

    If none of the steps work, you might need to replace the power supply if the light is still off or flashing orange. You can order a replacement Xbox One power supply from
    Device Support. Regarding your external hard drive, please take a look at troubleshooting external
    storage detection on Xbox One
    .

    Please let us know if you're still seeing issues! We're here to help.
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My Xbox One is completely unusable

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