My Xbox One has just randomly stopped detecting External Hard Drives

Hi,

Sorry about that issue, please plug the hard drive on your computer ( usb 3.0 port ), do you see the blue led on it and did your computer detect the hard drive ( PS : do not format the disc if you have a question prompt ) ?

If your computer don t see the hdd > try another usb cable ( 3.0 ) , if still no luck , your hdd is probably out of order ( call Seagate helpdesk to know if its still in warranty ).

If your computer see the hdd > https://beta.support.xbox.com/help/hardware-network/storage/console-doesnt-detect-external-storage

Regards

Hi,

Try this support page, if the steps do not work, let us know. https://beta.support.xbox.com/help/hardware-network/storage/console-doesnt-detect-external-storage

Just to add to what Internet Expert has said.

When you connect up an external hard drive to a PC that has been formatted to the Xbox One, it won't be detected straight away - this is normal. To enable the drive again, you need to run the Windows 'disk management' tool which can be found by searching
for it in Windows. This tool is available in all versions of Windows. If your hard drive is still physically working - without any clicking sounds - it will be detected here and you will be prompted to 'Initialise the device'.

If your hard drive is not being detected here, and or is making odd noises, it has failed, and you'll need to replace it.

If you can get Windows to detect it and it shows up in your computer now, you should be able to re-attach it to your console again and re-format it from there.

I had a similar issue last year. My external hard drive stopped being detected. Luckily, it hadn't failed and I was able to get it working again using Windows.

I have this same problem but with an xbox one. Right after the update the external hard drive wasn't being detected. Tried with a brand new drive with the same result.

Same here, a recent xbox os update broke compatibility with some external hard drives.

My seagate 5tb media drive stopped being detected by my xbox one s.

Drive checks out fine on a pc with no issues, however, xbox cannot detect the same drive.

I purchased a new 5tb WD external drive and after formatting on a pc it was not detected by xbox os also.

After 2 months of research I eventually fixed the extetnal drive not detected problem.

I used the Western Digital quick format tool to format the external drive and it finally solved the problem.

My 5tb media drive is now detected every time and the initial problem seems to be due to an xbox os update and certain partition types on extetnal hard drives.

https://answers.microsoft.com/en-us...-2-tb-in/d26d09fd-d2a1-45f2-8353-99215964ffff

Hi

When I added an external hard drive to my console the drive format was pretty quick.

If you have run through all of the steps listed below reference the external hard drive nor being detected and it is still not being detected then I would try to obtain a replacement external hard drive and hopefully this one should work correctly.

https://support.xbox.com/games/troubleshooting/console-doesnt-detect-external-storage