My Xbox One has been stolen

My XBOX ONE has been stolen.

I have the serial number

I have changed password

Do I now remove this from my account?

I won't be able to track where it is signed in from then

I dont know what to do

Hi,

first of all you should follow these steps:

https://support.xbox.com/en-US/my-account/security/stolen-console

Thanks

Yes I have already done the above.

Just not sure whether to remove it from my account. People can hack in can't they?

My XBOX ONE has been stolen.

I have the serial number

I have changed password

Do I now remove this from my account?

I won't be able to track where it is signed in from then

I dont know what to do

Hi,

first of all you should follow these steps:

https://support.xbox.com/en-US/my-account/security/stolen-console

Contact your local police.

They can then contact Microsoft if needed as long as you have your consoles serial number.

As long as you have changed your password If the person that has stolen your console goes to sign into your account it will ask for the new password and if they do not know it then they will not be able to get into your account.

You can contact xbox chat support billing section:
http://support.xbox.com/en-US/contact-us

i need to text them I've tried this already sorry

You can either call xbox support or chat with xbox support there is no other way.