My Xbox One goes off

Discus and support My Xbox One goes off in XBoX on Consoles to solve the problem; my xbox works regularly with applications like netflix or youtube,the problem is when I try to play a game, it goes out completely, the only way to... Discussion in 'XBoX on Consoles' started by TheGladiatorP97, Oct 1, 2017.

  1. TheGladiatorP97
    TheGladiatorP97 Guest

    My Xbox One goes off


    :)
     
    TheGladiatorP97, Oct 1, 2017
    #1
  2. JP Nugent
    JP Nugent Guest
    Xbox goes off

    Hi

    I have had my xbox now for about 3 months and it keeps just going off after being on it for half an hour. I know they over heat, but just after half an hour. Is it common or is my xbox dodgy.

    Thanks

    JP
     
    JP Nugent, Oct 1, 2017
    #2
  3. Mythic xSagex
    Mythic xSagex Guest
    Xbox goes off

    If you have the slim try cleaning the touch buttons(Eject and power) figerprints can trigger them.

    If that does not work try plugging the console into a different power outlet
     
    Mythic xSagex, Oct 1, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    My Xbox One goes off

    Hey The GladiatorP97! Do you get any error messages or codes when you attempt to play a game? Does the console shut off or just the display? If the console is shutting off, check out

    these     steps and see if they help. If it's the display,
    these     steps may help out instead. Post back and let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Oct 2, 2017
    #4
  5. ReeferREAPER024
    ReeferREAPER024 Guest
    I have the same problem and I've tried the "reset power suppy solutions" and it still happens but I can watch netflix for hour with no interruption.
     
    ReeferREAPER024, Nov 1, 2018
    #5
  6. Mister Cizl Win User

    My Xbox One goes off

    Hey The GladiatorP97! Do you get any error messages or codes when you attempt to play a game? Does the console shut off or just the display? If the console is shutting off, check out

    these     steps and see if they help. If it's the display,
    these     steps may help out instead. Post back and let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. ReeferREAPER024 Win User

    My Xbox One goes off

    I have the same problem and I've tried the "reset power suppy solutions" and it still happens but I can watch netflix for hour with no interruption.
  8. Ripins Win User

    xbox one s goes off

    Hi there, The first step to problem solving your issue is to perform a Hard reset on you Xbox One.

    To perform a Hard Reset you Hold your power button on your Xbox for 8 to 10 seconds or until it turns off. Once the Xbox is off unplug your power pack from the Xbox so it has no power running into it. Leave the power pack unplugged for 5 to 10 minutes and then
    plug it back in and start up your Xbox.

    Or you could try and clear your cache.

    To to this go to Settings, Network, Network Settings, Advance Settings then Click Alternate MAC Address then click Clear.

    Hopefully this might help you if not let is know and we can try assist you further.

    Thanks .
  9. kev edin Win User

    xbox one s goes off

    Yes as said make sure your xbox is well ventilated and all the vents are clear .

    It could be if you try everything below you might need to send it for service 🤔
  10. xxxTIMBURYxxx Win User

    xbox one s goes off

    good night my xbox one s goes off after 10 seconds what can it be?
    There could be a number of issues causing your console to shut down, such as ventilation, over heating etc..

    More info and steps to troubleshoot can be found HERE .
Thema:

My Xbox One goes off

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