My Xbox One failed to load Xbox live profile

Same problem here!!!

One of my dummy profile can login to Xbox Live! however...

But Ninja Gaiden II addons failed!

Hi

I’ve just tried this, straight after the 360 load up screen I get “Getting your xbox 360 info...” This never loads and the game eventually loads its title screen. I press the A button to start the game and I am then prompted to download my profile on the
sign in screen as I don’t have and accounts there. This doesnt work as its failing to connect to xbox live.

The account is the one I used to setup my Xbox Live profile.

From my local profile, I select join. Then I walk through the process

Name: I put in my online tag;

Email: I use the one I setup the account with, and;

Password: use the Xbox live password.

It connects and then fails, saying the profile is in use try another. There is no other profile to try.

I am aware that the keys are a once off use. I attempted to load the purchased keys for my profile and it would not load. Instead of wasting the purchase my son then loaded it onto his profile. There was no attempt to use the key twice. The intention was
to load it onto my gamer profile on the Xbox. As I did not have my LIVE ID associated to the gamer profile on the Xbox I asked my son to log on with his LIVE account on the XBOX and download keys.

I only play locally on the Xbox and as such had no need for a LIVE ID on my profile. The only reason I added a LIVE ID was to purchase the keys and use them on my individual profile.

On the Xbox we have three profiles

1. My son and from the beginning his LIVE ID associated to this gamer profile

2. My profile which did not have a Live account associated to it until a week agao when I added one.

3. My son's girlfriend which does not have a LIVE ID.

Only after I could not use the keys purchased online through my son's LIVE ID on the same console, I then added my own LIVE account to the profile on the Xbox.

Since then we have not been able to load ANY keys on ANY profile at all. My son still has an active key that he had not yet assigned and it will not allow him to use it.

My assumption is that even though Microsoft states that all profiles on a single console can use individual LIVE IDs for each profile, MAGIC is getting confused and as such is blocking both accounts now.

Any advice would be appreciated.

Thank you

Cannot re load my profile to Xbox live