my xbox one does not recognize anymore my gold suscription

Discus and support my xbox one does not recognize anymore my gold suscription in XBoX on Consoles to solve the problem; Sudenly my xbox one does not recognize any more my gold suscription, it recognizes me and my profile, i have checked and my membership is still good, i... Discussion in 'XBoX on Consoles' started by ObviousOtavio, Apr 23, 2017.

  1. ObviousOtavio
    ObviousOtavio Guest

    my xbox one does not recognize anymore my gold suscription


    Sudenly my xbox one does not recognize any more my gold suscription, it recognizes me and my profile, i have checked and my membership is still good, i dont know why this is happening, i have tried to restart, log out and in, and nothing works, i hope someone
    can help me.

    :)
     
    ObviousOtavio, Apr 23, 2017
    #1
  2. luiggyangelo
    luiggyangelo Guest
    My xbox one doesn't recognize my gold membership

    Sudenly my xbox one does not recognize any more my gold suscription, it recognize me and my profile, i have check and my membership is still god, i dont know why this is happening, i have tried to restart, log out and in, and nothing works, i hope someone
    can help me.
     
    luiggyangelo, Apr 23, 2017
    #2
  3. BlackHeartKillr
    BlackHeartKillr Guest
    ​I just bought Xbox gold but the Xbox one does not recognize my gold membership.

    I just bought Xbox gold but the Xbox one does not recognize my gold membership.
     
    BlackHeartKillr, Apr 23, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    my xbox one does not recognize anymore my gold suscription

    Hey there Otavio!

    I'm sorry to hear about the issue with your Xbox Live Gold. If you're still having issues with accessing Xbox Live Gold features, you will want to reach out to our
    phone or chat teams for further assistance. We are unable to assist with account/billing related issues here on the forums since we're public facing. Phone/chat can take a closer look and may
    be able to remove your current Gold and issue you a new token to refresh your subscription if necessary.

    Let us know if you have any further questions!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Apr 27, 2017
    #4
  5. Miss Bijoux Win User

    my xbox one does not recognize anymore my gold suscription

    Hey there Otavio!

    I'm sorry to hear about the issue with your Xbox Live Gold. If you're still having issues with accessing Xbox Live Gold features, you will want to reach out to our
    phone or chat teams for further assistance. We are unable to assist with account/billing related issues here on the forums since we're public facing. Phone/chat can take a closer look and may
    be able to remove your current Gold and issue you a new token to refresh your subscription if necessary.

    Let us know if you have any further questions!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
  6. ToniMozart Win User

    [Question] Games with Gold XBO and accounts

    Okay thanks :)

    So you say that if I stop paying Live suscription but another account in my home Xbox One starts playing it; in order for that account to play the Games with Gold I downloaded before, he needs to sign in with my account which does not have Live and also
    sign in with his account whch has Gold suscription activated?

    Ty for your time
  7. VaneessaG Win User

    me compre el gold oferta 1 mes por 500 y no me llegó. también no puedo cancelar el game pass ultimate.( i buy the xbox live gold and i didin't recive it.

    i check if they recognized my suscription and they didin't. i will try remove the credit card
  8. Ricardo Lechuga Win User

    Gameshare interfering with game pass

    Hi Preliked! My name is Ricardo an independent advisor ready to help you with this situation!

    If the account that it's Game sharing with you can't use the game means that this account does not have game pass ultimate/gold anymore

    You can check the status of your Suscriptions here

    https://account.microsoft.com/services
  9. Pain130798 Win User

    Cant get back a game with gold

    does your xbox live gold suscription still active? if not you can only play games of xbox 360 that were on games with gold
Thema:

my xbox one does not recognize anymore my gold suscription

Loading...

  1. my xbox one does not recognize anymore my gold suscription - Similar Threads - does recognize anymore

  2. why does microsoft not recognize my account

    in XBoX Accessibility
    why does microsoft not recognize my account: so when i try to login into my account it says "Try entering your Microsoft account again. We don't recognize this one" why is that? 76421321-0090-488e-8c2a-7876711100d2

  3. Why does Minecraft not recognize my account?

    in XBoX Accessibility
    Why does Minecraft not recognize my account?: Hello! So, I previously had a Minecraft account, and I know its migrated to Miocrosoft (from Mojang) because I have the emails proving it, but when I login with it, it says "switch to *** Die...

  4. My xbox one s does not recognize my wifi password anymore, what can i do ?

    in XBoX Games and Apps
    My xbox one s does not recognize my wifi password anymore, what can i do ?: I put in my wifi password but my xbox does not accept IT anymore, will i have to change my wifi password or is there a way to reconnect my xbox one S ? 216cd803-1291-4291-9164-f1cb41882605

  5. My PC does not recognize my Xbox 360 Controllers

    in XBoX on Consoles
    My PC does not recognize my Xbox 360 Controllers: Hey, maybe someone can help me: I do own two original Xbox 360 controllers, one wired (fully wired, not "plug and charge"), one wireless. Both have previously worked with my PC, but recently...

  6. Why does the cloud gaming website no longer recognize my controller as connected?

    in XBoX on Consoles
    Why does the cloud gaming website no longer recognize my controller as connected?: Attempting to play Xbox cloud gaming on chrome, due to it crashing every time I attempt it on the xbox app. It no longer recognizes that my controller is connected and won’t allow me to use it...

  7. Console refuses to recognize any wifi, and does not connect to internet after recent update.

    in XboX Insiders
    Console refuses to recognize any wifi, and does not connect to internet after recent update.: My Series X 9/10 times, will not display any local area wifi networks, in the 1/10 times it does, and I enter the password for our wifi, it says it cannot connect to the internet. I'm unsure of...

  8. Why does my Xbox one controller not get recognized on pc.

    in XBoX Accessibility
    Why does my Xbox one controller not get recognized on pc.: Ive tried updating drivers, Ive removed hidden devices, and ive also gotten new controllers and there not the problem. I need help. 823f3aba-24fa-4217-9f7a-05dcdff72375

  9. I have an Xbox 0ne and Forza Motorsport does not recognize my Logitech G920 wheel. The...

    in XBoX Games and Apps
    I have an Xbox 0ne and Forza Motorsport does not recognize my Logitech G920 wheel. The...: I have an Xbox 0ne and Forza Motorsport does not recognize my Logitech G920 wheel. The wheel is 2 years old and all the other Forza games work fine with the wheel. Can anyone help me with this?...

  10. From the Microsoft store for my Xbox one S. The store does not recognize my console as a...

    in XBoX Games and Apps
    From the Microsoft store for my Xbox one S. The store does not recognize my console as a...: When I try to buy Street Fighter or any S/X game the Microsoft store says it not playable on my Xbox one S. Any solutions? 3e5effbe-0a00-4fbf-b5b1-3f9f41142384