My Xbox one does not recognize "a" on passkey screen but works on home screen

If i connect the second controller first one stops working. It does this in all my games and on the xbox home screen.

Do you have a Passkey assigned to the contoller?

A Passkey controller sign in resolves muted mic in my experience; it alignes your sign in account preferences, settings and Home startup screen.

A vanilla Home page usually shows the bare minimum, waiting for input to launch into imagination, and beyond.

My Xbox one does not play or go to the home screen. It stays on the green XBOX display.

Due to the frequent updates I get I've noticed the same thing whenever I try to input my

XBOX Passkey before the console has actually finished restarting from a shutdown.

There is a chime that sounds when the Home screen completes loading, so I wait until I hear the chime before pressing the Nexus button to turn the controller on and start the passkey sequence.

My control does not recognize my headphone. It worked some weeks but after some time sttoped. The headphone is new and works fine in other devices. The headphone iccon does not appear in the screen.