My Xbox One controller won't connect to my Windows 10 laptop

I wish to steam games to my Windows 10 laptop. I have set up streaming from the Xbox App and can successfully do it; however when the streaming starts, I get a notification saying that there is no controller connected - even though I have my Xbox One controller
plugged in to my laptop USB port via a mirco USB adaptor (a longer version of the standard one you get with the Xbox One).

My controller vibrates when I connect it to my laptop this way, but this message still appears. Please send help!

:)

 

Windows 10 automatically installs driver and pair with an Xbox One Wireless Controller

Hi. my windows 10 and xbox one wireless controller are updated. same issue cant connect wirelessly and windows pairs even when my controller is turned off/not even plugged to laptop.

 

Windows 10 automatically installs driver and pair with an Xbox One Wireless Controller

Hi. I am having some problems with my Xbox One Wireless Controller and Windows 10 laptop connection. I hope you can help me, below are the details of the issue.

1. When I turn on bluetooth, Windows 10 automatically installs driver for a Xbox Wireless Controller even if my controller is still switched off. I tried removing the paired controller from the devices but everytime I restart bluetooth it reinstalls again.

2. When I try to connect my Xbox Wireless Controller to laptop via bluetooth, Windows 10 cannot detect the controller. I can only use my controller via wired usb connection.

I have installed this before and works perfectly via bluetooth, now I can only use the controller via wired usb connection.

 

Hi,

If you encounter an error when you try to connect your Xbox One Controller, this may indicate a problem with the update or that something may not be connected properly. In this case, we suggest that you try updating your controller on a Windows 10 PC by
using the Xbox Accessories app:

1. Get the app from Microsoft Windows 10 by searching for "Xbox Accessories."
2. Launch the Xbox Accessories app.
3. Connect your Xbox One Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
   
   Note: You'll be prompted to update to Windows 10 Anniversary Edition if you haven't yet done so.
4. When the controller is connected, you'll see the message Update Required if an update is mandatory. Install the update.
   
   Note: You can also go to Device Info to check for an update.

If the same issue persists, try using a different cable to connect your Xbox One controller. We need to make sure if this has something to do with the update, with the cable, or with the controller itself.



Update us with the results for further assistance.