My Xbox One Controller has stopped working overnight

szokedencsid · Jul 23, 2021

After I connect the controller to my pc, whether via Bluetooth or USB, it shows that the sync, options, A, X, Y buttons are being pressed. At the same time, these buttons are not physically stuck, so it is really weird. Did anyone encounter this problem?

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please see this troubleshooting guide https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help and the controller is still under warranty, you can go here to request a repair/replacement https://support.xbox.com/en-US/help/hardware-ne...

L4c3rd4

This happens only when you connect it on PC, on the console it works fine?

szokedencsid

Dear Vinicius,

Thanks for your answer

Yes, I tried, it is on the latest firmware

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey mate, how are you today? hope you're well.

So, have you tried to update your controller?

https://support.xbox.com/en-US/help/hardware-ne....

If you don't try it.

Garrs

Hello,

You should try seeing if there is a contoller firmware update

Kind regards

My Xbox One Controller has stopped working overnight