My Xbox One controller doesn't connect neither to my PC or laptop via bluetooth

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few tips you can try on troubleshooting Bluetooth issues on Windows:
1. Run the Bluetooth troubleshooter on Windows.
2. Restart your PC.
3. Remove interference.
4. Restart your controller.
5. Re-pair the device.

For more details on the above you can kindly visit: https://support.xbox.com/help/hardw...ct-and-troubleshoot-xbox-one-bluetooth-issues

The other option you can try is connect the Xbox wirelessly. But this may require an Xbox Wireless Adaptor. For more details kindly visit: https://support.xbox.com/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc

I hope this helps resolve your query.

Hello so I have a very specific problem.

My Xbox One controller won't connect to my PC via Bluetooth anymore, it used to work however.

The controller will connect to my laptop with windows 10 and it also works when connect to an Xbox One.

My friends controllers can connect to my PC no problem.

In my Bluetooth listed devices it says "xbox one controller: paired" it never connects though, and when I "remove device" it does remove but whenever I restart my PC it comes back listed as "paired". It doesn't connect whether I click remove device and
it's no longer listed or try after restarting and it's listed as paired.

When going to add new device it never gets picked up, but as I said it can pick up other Xbox controllers and they can connect and work no problem.

My Xbox One controller also works when connected via a wired connection.

I have uninstalled and reinstalled the drivers, nothing has changed.

There is something strange going on between the connection of my controller and my PC via Bluetooth and I don't know how to fix it. Again the controller works on my laptop and xbox and other controllers work on my PC, it is specific to my controller connecting
to my PC.

I'm not 100% sure what happened but it happened on a day I was playing Xbox One and games on my PC and I think I might have clicked "remove device" while trying to connect it back to the Bluetooth because it was taking a while to pick it up and I wanted to
make sure it was going to get picked up by the PC since it was paired with the Xbox at the time. I don't remember the specifics of what happened but I think it was something along those lines and ever since then it hasn't worked.

You must check your controller generation to see whether it has blutooth enables or not.

Ok. So Fix bluetooth problems usually works for a while. But when I connect PC xbox controller via USB (older one, doesn't have bluetooth), the one which connected via Bluetooth keeps turning off every minute. And doesn't turn on itself, as it usually happens.

Is it possible to use the headphones via 3.5 mm jack connected to XBOX controller when the controller is connected to PC via bluetooth?

Hi,

I'm afraid not, it's a limitation of using Bluetooth to connect the controller to a PC:

Take from the
official support link

Things to keep in mind:

·
For best performance, update your controller.

·
Bluetooth is supported on PCs, tablets, and laptops. It is not supported on mobile devices.

·
Bluetooth doesn’t support attachments such as headsets, chatpads or the Xbox Stereo Adapter.

·
We recommend connecting only one controller at a time using Bluetooth.

Hi,

All of those controllers support Bluetooth connectivity, so, as long as your PC has Bluetooth, you can use them via Bluetooth wireless on a PC/laptop. If your device does not have Bluetooth, you'll need an adaptor.

4N6-00002 is marketed as an Xbox One controller for Windows. This controller also comes with micro USB to standard USB cable.