My Xbox one console tells me i dont have gold but i can play online? i have 12 months worth

Mr SpangleJanks · Jan 18, 2014

I can sign in with no problems or anything but when i load battle field 4 it tells me i need gold for some features of the game, (i activated a 12 month card about a month ago) when i go in to multiplayer it says i need gold for this....i select learn more
and then go back to the battle field menu and select multiplayer and its all good to play but when i try to invite a friend to a party it says i need a gold subscription for this service. Can someone help with this?

:)

fire all guns · Jan 18, 2014

xbox live gold prepaid card redeemed but not working

i have purchased a xbox live gold prepaid card for 12 months i have redeemed the code and the xbox tells me the code was accepted and redeemed but it wont let me play in multiplayer or join and create parties at all i have no suspensions bans and i dont
have any balance due issue on my account

UnknownDude275 · Jan 18, 2014

My Xbox one is telling me I don't have a gold subscription.

My xbox one is telling me I don't have a gold subscription, but my xbox 360 says I have a 12 month gold subscription. I don't understand how this happened. I bought a year gold subscription a few months ago, but now my xbox one is telling me I don't have
a subscription. Please someone tell me how this happened and how to fix it.

Oliver L · Jan 20, 2014

Hi,

you told, that you have activated a 12 month gold membership. Have you activated it with the same account, you are logged in here? Your account here seems to be silver only. Did you use your account logged in here for playing on the Xbox One?

Is your gold account listet here?:
Microsoft Payment information

If not and you have already activated your gold membership on this account and you are using it on your Xbox One, please contact directly the support.

IlI Reaper · Oct 31, 2018

Hi, i was playing earlier and was fine but now after a I had gotten off I hopped back on and now I am having the same problem with Titan fall and ghost I thought I ran out of membership I had just activated a 3 month card today but the same thing keeps appearing
saying I need gold to play online and repeats

IlI Reaper

Hi, i was playing earlier and was fine but now after a I had gotten off I hopped back on and now I am having the same problem with Titan fall and ghost I thought I ran out of membership I had just activated a 3 month card today but the same thing keeps appearing
saying I need gold to play online and repeats

Oliver L

Hi,

you told, that you have activated a 12 month gold membership. Have you activated it with the same account, you are logged in here? Your account here seems to be silver only. Did you use your account logged in here for playing on the Xbox One?

Is your gold account listet here?:
Microsoft Payment information

If not and you have already activated your gold membership on this account and you are using it on your Xbox One, please contact directly the support.

Cokney Charmer

I dont think anyone is forgetting what they get for the money they pay for Gold, but for some, the price of one game for 12 months of being able to play online with their friends on the console they like is worth it

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Those who dont, will simple revert to silver and still enjoy games but not the online MP side of things, which for some is and will not be an issue

ZombieJesterCOE

Hey there!

There is currently a service outage with XBOX Live.

Keep watch here: https://support.xbox.com/en-US/xbox-live-status

Issau

Hi man, same here, i just buy a 12 months xbox live gold today and cant play PUBG or Fornite (i dont have more games with online), so sad, i recently bought an Xbox one X and still cant play online

My Xbox one console tells me i dont have gold but i can play online? i have 12 months worth