My Xbox one can’t detect my microphone

Okay, I just discovered an issue:

The Xbox Stereo Headset's microphone does NOT work when connected via a USB hub, even if it's the only device attached to the USB hub. The microphone is detected, but it does not detect any sound in the volume meter.

As soon as I plug my Xbox One controller directly into the Surface Pro 2, the microphone immediately detects sound.

my xbox one s will not detect a microphone even though there is one pluged in. I have tried multiple microphones and two diferent controlers and it still doset work

have you tried resetting controller and replanting batteries

Hello AmyID,

What kind of headphones is your son using? These are connected to the gamepad/controller or to the USB on the Xbox One?

Also, if you start a party chat on the console, does it detect a Microphone or you see on the screen something like "No microphone was detected on these users"? For checking this :

- Power on the XBOX

- Press XBOX Button on the gamepad

- Press left two times

- Start group

And you should see that message in there in case that it doesn't detect a microphone.

schnurrer

That generic support doesn't really apply here. The problem is with a PC microphone, not an Xbox One microphone. The Xbox App on PC detects the mic and it works if I start a party via the app, but it doesn't work in any capacity on the Xbox One for parties
or game chat.

If I go in the Xbox game bar the microphone settings detect my mic and the bar goes up but when I'm in a game or party nobody can hear me