My xbox one cannot detect my external Hard drive

Discus and support My xbox one cannot detect my external Hard drive in XBoX Games and Apps to solve the problem; Hey Xbox Support! So, i got a problem with my xbox one because it cannot detect my external Hard Drive (its a mypassportx). but when i plug it, nothing... Discussion in 'XBoX Games and Apps' started by TheGhost378, Sep 3, 2016.

  1. TheGhost378
    TheGhost378 Guest

    My xbox one cannot detect my external Hard drive


    Hey Xbox Support! So, i got a problem with my xbox one because it cannot detect my external Hard Drive (its a mypassportx). but when i plug it, nothing shows up. I go to storage and my hard drive is not even here. i use my hard drive since a long time ago
    and its the first time it happens to me. If you got a solution to my problem. it would be cool if you could share it!

    :)
     
    TheGhost378, Sep 3, 2016
    #1
  2. Spoody
    Spoody Guest
    Detect external HD

    My xbox one now won't detect my external Hard Drive.
     
    Spoody, Sep 3, 2016
    #2
  3. KRONIC INC
    KRONIC INC Guest
    Preview program problems

    my xbox one wont detect my 2tb wd external hard drive. And than my xbox turns on by itself.
     
    KRONIC INC, Sep 3, 2016
    #3
  4. onyxishere
    onyxishere Guest

    My xbox one cannot detect my external Hard drive

    Sorry to hear it. This has happened to me in the past and here's what I've done to fix it.

    Hold the power button on the console for 10 seconds until it shuts down.

    While off unplug all cables from the console and let it sit for 5 minutes.

    When plugging everything back in plug the external drive into a different USB port.
     
    onyxishere, Sep 4, 2016
    #4
  5. TheGhost378
    TheGhost378 Guest
    Did it work the first time or did you have to do it a lot of times??
     
    TheGhost378, Sep 4, 2016
    #5
  6. onyxishere
    onyxishere Guest
    Usually it works the first time through. Only once did I have to do it twice.
     
    onyxishere, Nov 2, 2018
    #6
  7. DavidHill_68 Win User

    Series X wont read some external hard drives

    I have this same problem but with an xbox one. Right after the update the external hard drive wasn't being detected. Tried with a brand new drive with the same result.
    Same here, a recent xbox os update broke compatibility with some external hard drives.

    My seagate 5tb media drive stopped being detected by my xbox one s.

    Drive checks out fine on a pc with no issues, however, xbox cannot detect the same drive.

    I purchased a new 5tb WD external drive and after formatting on a pc it was not detected by xbox os also.

    After 2 months of research I eventually fixed the extetnal drive not detected problem.

    I used the Western Digital quick format tool to format the external drive and it finally solved the problem.

    My 5tb media drive is now detected every time and the initial problem seems to be due to an xbox os update and certain partition types on extetnal hard drives.

    https://answers.microsoft.com/en-us...-2-tb-in/d26d09fd-d2a1-45f2-8353-99215964ffff
  8. onyxishere Win User

    External Hard Drive Help

  9. gds1972 Win User

    External hard drive not formatting on Xbox One

  10. TheGhost378 Win User

    My xbox one cannot detect my external Hard drive

    Did it work the first time or did you have to do it a lot of times??
  11. onyxishere Win User

    My xbox one cannot detect my external Hard drive

    Usually it works the first time through. Only once did I have to do it twice.
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My xbox one cannot detect my external Hard drive

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