My Xbox Minecraft won't acknowledge that my MS setting permissions allow me to play Realms...

It's still not working and we can't get to speak to anyone at MS or Xbox - very frustrating!!

Im going to try and reset my xbox. will this remove xbox gamepass from my aacount?

Hello @Rowanjones3, I hope everything is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

Regarding your explanation, I believe you will need to follow the instructions on this link and your issue should be resolved.

Manage Xbox online safety and privacy settings for your family group | Xbox Support

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

The privacy settings are as they were yesterday when minecraft realms was working fine. There has been no change to my settings.

I checked the settings anyway and they allow the correct permissions.

We have just logged in and now it works. I’ve done nothing so I assume Microsoft must have a glitch.

I'm having the same problem. My kids set up xbox accounts on their iPads and want to play minecraft together. I've spent ages trying to allow them to connect as friends and go into the family settings under my account and click allow friends and click save,
but every time I log back in, it has not saved and still has the ability to add friends blocked. I would really appreciate advice how to give my kids permission to be friends. thanks

Same issue, terrible experience trying to accept an invite for a Minecraft realm. Still not solved and "Xbox 360 Online Safety" "Accept Friend Requests" settings remains "blocked" despite clicking "allowed" and saving many many many times.